Overall rating
3.9
Counts per rating level
  • 49% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 34% of ratings are 1 stars
October 9, 2023

Great support, Thanks Corey

CYSM Shapers
United States
Over 2 years using the app
Out of the Sandbox replied October 12, 2023

Hi CYSM Shapers team!

We are happy to hear that our support team met your expectations! Thank you for your review - it means a lot to us!

All the best,
Out of the Sandbox

May 7, 2023

Great customer service!
Byanca went above and beyond to help me and fix whatever I wasn't happy with.

Carolina’s Brownies
Canada
Over 2 years using the app
Out of the Sandbox replied May 9, 2023

Hi Carolina’s Brownies team!

So happy to hear that our support team was able to assist with your questions and that you were able to get your shop updated to the most recent theme version with Theme Updater Plus.

All the best,
Out of the Sandbox

June 6, 2023

Great support when posted queries, and not all that expensive when you need to keep your theme up to date. Thanks team.

RINO Ready
United States
About 22 hours using the app
Out of the Sandbox replied June 8, 2023

Hi RINO Ready team!

Thank you for taking the time to leave us a review of Theme Updater Plus and we are glad we were able to help out!

All the best,
Out of the Sandbox

September 25, 2017

Really good app. En nuestra floristeria online en Barcelona va genial.

Florster
Spain
Almost 7 years using the app
Edited June 19, 2017

We purchased the Retina Theme (4.1.5) in April. There have been 2 minor updates since then (to 4.1.7) with a few fixes and features that I wanted to get.

Our storefront (with 4.1.5) was highly customized with special CSS, additional snippets and lots of modified code / liquid changes.

Ran the Theme Updater and was REALLY IMPRESSED - IT WORKED! All (or almost all) of our changes stuck. Now running 4.1.7 with no complications.

Interesting - the only thing that did not get carried forward / updated - were the text and messages in the language file - en.default.json - which was set back to theme defaults - but was easy enough to restore.

Zendencandles
Canada
Almost 7 years using the app
September 25, 2016

This just goes to show you how well Out of the Sandbox supports their code and their customers.

Distortion Brothers Guitar Shop
United States
Over 6 years using the app
November 5, 2016

Makes it easy to keep your store updated with the latest from Out of the Sandbox!

Elmwood Electronics
Canada
Almost 6 years using the app
January 16, 2018

Worked perfectly for me on my Turbo theme update. Great app. What a time saver! This app is one of the reasons I went with Out of the Sandbox for my theme.

Burnish
United States
Over 5 years using the app
March 15, 2023

They are one of the best in the industry right now, with excellent products and top-notch customer service, and their themes operate without a hitch.

Très Elite
Canada
Over 5 years using the app
Out of the Sandbox replied March 15, 2023

Hi Très Elite team!

So glad to hear that you were able to streamline your updating experience with Theme Updater Plus and that our support team was able to help out!

Thanks for taking the time to leave a review!

All the best,
Out of the Sandbox

July 1, 2017

This app works perfectly! Carries over customizations perfectly. We have updated twice since installing and have had no problems at all.

Science Shepherd
United States
Over 5 years using the app