Theme Updater & Backups | OOTS

Theme Updater & Backups | OOTS

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
3.8 (281)

Get AI-powered theme updates, and protect your store with automated backups & store outage alerts

Effortlessly protect and maintain your online store. With new versions released every few months, keeping your theme updated is critical to get the latest features, design enhancements, and bug fixes. No more time-consuming manual updates – instead update in minutes with our AI-powered updater that preserves all your customizations and code modifications. Add automated backups to safeguard your vital store data and real-time store monitoring to alert you instantly if Shopify reports an outage.

Effortlessly protect and maintain your online store. With new versions released every few months, keeping your theme updated is critical to get the latest features, design enhancements, and bug fixes. No more time-consuming manual updates – instead update in minutes with our AI-powered updater that preserves all your customizations and code modifications. Add automated backups to safeguard your vital store data and real-time store monitoring to alert you instantly if Shopify reports an outage. more
  • Update your Shopify theme without losing your customizations or content
  • Email alerts when theme updates are available and Shopify outages are detected
  • Automated backups for products, collections, themes, orders, customers, and more
  • Compare themes versions (diff checker) to ensure customizations are maintained
  • Quick and easy setup with dedicated customer support
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Page types

Blogs, Collections, Custom pages, FAQs, Footers, Home pages, Landing pages, Product pages, Quick view, Theme sections

Managing pages

AI generation, Audits, Automations, Content syncing, Custom code, Global sections, Global styles, Import and export, Page versions, Templates, Testing

Launched

September 13, 2016

Languages

English

Works with

Archetype Themes, Troop Themes, Clean Canvas Themes, Out of the Sandbox Themes, Pixel Union Themes, Dawn Theme

Pricing

Updater Free

Free

  • Install the latest version of your theme without customizations
  • Receive email notifications for new versions

Updater Pro

$9 / month

or $96/year and save 11%

  • One-click AI-powered theme updates
  • Preserve your customizations, app integrations, and code modifications
  • Email alerts for new theme updates

14-day free trial

Uptime Monitoring

$16 / month

or $168/year and save 13%

  • Realtime Shopify status page monitoring
  • Unlimited Shopify app monitoring
  • Outage email alerts

14-day free trial

Vault Backups

$29 / month

or $312/year and save 10%

  • Automated backups of your entire online store
  • Instantly restore data
  • 1-year backup history
  • Unlimited storage

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (281)

Overall rating
3.8
Counts per rating level
  • 49% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 34% of ratings are 1 stars
April 25, 2024

Okay before I dive into my negative review, I know the developer will respond by giving me a generic reply however there is clear proof with over 90 1-star reviews how trash the support is for Out Of The Sandbox.

For starters, I am all for supporting people's business and I understand things cost money, keeping your website up to date costs money too however what doesn't sit right with me is how there is no support for anyone who has a custom code.

I decided to purchase the higher member tier for this app, thinking it was going to be a 1 click solution to update my out-of-date theme however, I ran into an issue where my theme couldn't be updated and I needed to contact customer support.

Basically, they looked into my theme and updated it however they had to copy my live theme and said that some code elements couldn't be transferred. Basically, my whole website was scrapped to nothing..

This was the email response I received:

"The error message here is expected and is related to Shopifys recent 'Section Group' changes which have affected the header and footer sections.

As a result, the mega menu would need to be rebuilt, but this will be a one-time inconvenience."

Pretty much Out Of The Sandbox doesn't give you any true help and tells you to outsource a freelancer to Storetasker which is the biggest money grab I have ever seen.

Look I am no expert but I am not a complete noob when it comes to technology and I know transferring a code isn't complicated.
I was charged $500 USD to transfer a few codes which is only less then an hour's work...That is the biggest scam I have ever heard. It costs more to transfer the code than the actual cost of the theme, and I know 100% that Out Of The Sandbox and Storetasker have some kind of agreement.

For anyone reading this, do yourself a favour and hire someone from Freelancer, it only cost me about $20 and the code was completed within an hour..

Mr Collectable
Australia
Over 1 year using the app
Out of the Sandbox replied April 29, 2024

Hi Mr Collectable team!

Shopify's move to Online Store 2.0 does add a few additional steps to the process in the initial update to 2.0, but the good news is that this is a 1-time update, and allows you to start fresh. This means you can do away with all the old code in your theme from old apps and customizations that can be slowing down your theme, and gives you the chance to move to Online Store 2.0 and take advantage of all the great features that have been introduced to your theme!

We appreciate that this can be a complicated process, and that is why our support team is here to help. Unfortunately, it looks like you uninstalled the app before we had a chance to reach out to you and assist, but we are here to help out should you need us.

We have reached out to you to see how we can help you update your vintage theme, and are looking forward to hearing back from you.

All the best,
Out of the Sandbox

April 25, 2024

The Theme Updater works very well and easy to use. Just a click and it updates. And when I get any kind of issue, the support team always respond quickly and make sure I'm happy with the app. Highly recommended.

Naked Faire
United States
About 2 years using the app
Out of the Sandbox replied April 29, 2024

Hi Naked Faire team!

So glad to hear that the Theme Updater was able to help you streamline your theme's update process - thank you for leaving such a wonderful review of the app and our support team!

All the best,
Out of the Sandbox

May 4, 2024

I installed this app and got an error message "Could not complete theme update due to error". I contacted support, who said "our apps team is looking into this." It's been 13 days now, still no update, and they stopped replying to my emails.

Labo Mono
United Kingdom
About 1 year using the app
Out of the Sandbox replied May 9, 2024

Hi Labo Mono team!

Good news! We have been able to resolve the issue that you reported, and reached out to you in our open support ticket to let you know that you can move forward with updating your Motion theme as expected!

Thanks for reaching out to our team and letting us know.

All the best,
Out of the Sandbox

May 26, 2024

It was pretty quick and pain free. Just updated to the latest version in less than a minte.

Andrew Moor Photography
Canada
About 3 years using the app
Out of the Sandbox replied May 28, 2024

Hi Andrew Moor Photography team!

Thank you for your review! Updating your theme with Theme Updater is easy and fast and we are glad that we could help to streamline the process!

All the best,
Out of the Sandbox

June 20, 2024

Possibly the biggest pile of poo ever dumped on so many by so few.

mythaicurry
United Kingdom
Over 7 years using the app
Out of the Sandbox replied June 24, 2024

Hi mythaicurry team!

Sounds like you may need a little help with the app - we have reached out to give you a hand and get some additional details on how we can best help you.

All the best,
Out of the Sandbox

Support

Out of the Sandbox can answer any questions you have about Theme Updater & Backups | OOTS.

Developer

Out of the Sandbox

329 Howe St., PMB 2066, Vancouver, BC, V6C 3N2, CA

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