Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Easy and simple to use, def check it out
It is pretty nice to have everything in one place. They kind of got me an email for my website and I'm adding everything else to be able to see messages together. And I now know that I can chat with my customer.
Hi there! Thank you very much for your kind review :) It's really great to know that you are enjoying using our app so far. Let us know in case you need any guidance. Chris
A fabulous app for the new entrepreneur, or seasoned professional! Tidio Live Chat has so many features to bring to your Shopify store, that increase customer engagement and satisfaction. Automations and tracking come ready to use in the clean, modern and intuitive free plan. The control panel is a breeze to navigate, and makes it surprisingly satisfying to interact with it. Overall, the free plan works well for me, and I am certain it can bring the same ease, effectiveness and professionalism to your online store, as it brought to mine!
An easy five stars - Job well done Tidio!
This is really a good app for managing customer support. There are many free features of this app that are helpful for merchants. Planning to make a review video on this app.
Thanks to the Tidio team for building such an app.
Hi there! We really appreciate the time you took to write such a kind review. We're happy to see you enjoy using our app and we'll be looking forward to seeing the video review! :)
I just started using Tidio Live Chat on my Shopify site Five Frenchies...so far I really like it. Was very easy to setup and I think when your on a website and see you can have live help it makes people feel like someone is there for you.
I think Tidio's a great app, its easy to use and very convenient as they've made it possible to connect Facebook messenger and Instagram direct to the app. Kate from the support team was quick to respond and was very helpful.
Thank you so much for such a kind review! We will make sure to pass it to Kate and let her know that she did a great job :)
LOVE THIS APP, love how u can integrate it on the phone and mac app so you never miss a message.. can also hook it up with email and fb messanger.. all while is 100% free ? WOW .
We do our best to offer a good Free Plan with the essential features available so that anyone can begin growing their business with Tidio! Glad you love it! :)
an Amazing App! 5 stars! Very easy to use and looks like free to use. Great work guys!
Great app, always works as intended with good support. Never had any issues with it and really helps answering customers quickly.
Hello!
Thank you so much for your great review, we are really happy to read that you've enjoyed Tidio so far, we will continue working to make your experience even better. :)
Daniel
I was having a little difficulty figuring operating this app. I contact Tidio chat support and their response time was extremely quick. Ian was very helpful. Thank you
Sorry to hear you had issues tunning Tidio correctly, but glad to hear our Support Team was able to help you out! Remember that you can always have a look at our help center on https://help.tidio.com/ or reach out to our staff :) Should you have any other issues or questions just let us know.