Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots for the best customer support

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars

Filter and sort reviews

1021 - 1030 of 1386 reviews

Metmerize

Location United States
Time spent using app 10 months

I highly recommend this app! It solves you customer service problems.

I started using Tidio Chat a week ago for my website and I can say I'm so excited to find out about it. It's so convenient, it allows my customers to message me 24/7, I get to fix problems and answer their questions easily and quickly. I also like the fact that it tells me how many visitors from which countries are on my website, and on what page. I downloaded both the app for mac and my iPhone and both works perfectly.

Great Job Tidio Team!

Card Cavern Trading Cards Llc

Location United States
Time spent using app 7 months

Wow...much better than the competition!

Americanstandards

Location Bulgaria
Time spent using app 12 days

Awesome App! highly Recommended!

Scarbee Web Shop

Location Denmark
Time spent using app 4 days

Very nice work. Its very useful for any shop.

Active Lifestyle Solutions

Location United States
Time spent using app About 1 month

Works very seamlessly. I like the automation options and the ability to get a Pop Up on my screen when I have a new site visitor. The mobile app is good but I've not had the opportunity to use it for a true chat just yet.

Eco Eyes

Location United States
Time spent using app 8 months

Great app. I love the mobile feature. Simple to use simple to install.

Attacoin

Location United States
Time spent using app About 1 year

We use this at www.attacoin.com. It's not only a great support tool, but has helped us close many sales that we would otherwise lose. Nice!!

Theporchswingstore

Location United States
Time spent using app About 1 month

Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!

Model Heli Services

Location Ireland
Time spent using app 4 months

Best app i have used , works great on mobile also

Divineandzoe

Location Germany
Time spent using app 4 months

Awesome app! Easy and smooth; love it.