Tidio Live Chat & AI Chatbots , 1,853 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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EXCELLENT app, very easy to use, great price, modern look.. totally recommended
Fantastic app which is loaded with awesome support information allowing an operator to respond to a customers needs intuitively.
Love the functionality of being able to reassign a chat to an alternate operator allowing transfer of product query vs technical query to the respective operator.
Additional props to the Tidio support team who are always there to answer any support questions.
Professional looking chat, with nice custome look matches any shop try them
Mine vrboxtube.com
Great app! I wish it was a little cheaper for the smaller stores. I am using the communicator plan and it's been great being able to reach out to customers.
Thank you so much for the review! We really appreciate the 5 stars and are happy that Tidio is proving to be useful!
En general es una buena aplicación, la conozco desde otras plataformas y funciona bastante bien, me gustaría que los planes de pago fueran un poco más accesibles, pero en general incluso el plan gratuito es bastante completo.
Thank you for sharing your thoughts! I'm very glad to hear the free basic plan meets your expectations, but I'll make sure to pass your comments regarding our paid plans to the relevant team as well. Thanks again for the review!
I very helpful App to use! The best support team! They reply in Quickest possible time and solved our problem!
very good and helpful customer services
chris help me one hour to solve my problem
thank you very much again chris
Hi there! Thank you very much for your kind review :) We are trying our best to keep the customer service on the top level. Let us know if you have any other questions!
The best livesupport i´ve tried. Looks good on site, great features and appriciated by the customers.
price:
Reasonable and literally the lowest considering what this app offers
It distinguishes itself from other apps
Support:
they reply to me within seconds, they fix my problems within seconds too
App:
Looks professional can be downloaded on my laptop, and mobile device
with the 15/m I can have 3 operators so one of us is always alert for our customers at all times.
BOTS:
yes they have bots, a bot can help reply and respond to a customer that needs help in the many basic everyday questions, like product availably, wether we deliver here or there, or even tracking an item, and much more
and it'll always give the customer a button to speak directly to an operator incase the bot cant help in his or her enquiry
Try the app you guys, you get a few days for free what ye got to lose.
and am a very very picky person
See it in action at:
PremioMart.com
Great app!! do everything its says