Tidio Live Chat & AI Chatbots , 1,853 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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This app is awesome for anyone in E-ccomerce looking for a live chat customer support system, that's user friendly and looks awesome and will help grow your business.
Thank you so much for your amazing review!
Operators respond instantly and I am really satisfied with this service for customer management and accountability
Thank you for your honest review, we really appreciate your kind words! If you happen to have any questions, let us know via Live Chat!
Good app and has a very good mobile app as well. Would recommend!
Excellent app. Easy to use and support is superb. In just 3 days i already had a few sales thanks to the app. This app will help a lot taking care of customers with the live chat and bots. Would give 10 stars if possible
We appreciate your kind words and this lovely review of our app. Great to hear that we are helping you with your sales! Keep up the great work and stay in touch! We'll take all the stars you can give ;)
We at www.ethical-trading.com a new online store dedicated to selling you wholesome products chose Tidio for our client interface and appreciate the fantastic support given by Olek.
I am new to this app and I'm so excited to see what this app can do for my new online Soy Candles & Soy Melt business. I website just launched yesterday. I am not computer savvy whatsoever so I think this will be the perfect fit for someone like myself!!!!
Looks great, works great. And if it doesn't - or you're selectively blind like me - there's always someone to come to your aid. Three thumbs up
Haha thank you! We're really happy to help! :)
Great support team, awesome platform. Very well designed! and we are so in love with the Delivery Tracking bot!
Awesome app. We're on these chats like hawks and have seen a definite rise in conversion rates from people that are asking questions. The personal touch helps alot. Also the automation sequences are great to keep customers engaged when we're not around.
This does everything I wanted. Just switched over from Intercom and I'm never looking back! So simple to use. Great app!