Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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I am really enjoying the features of this app. It's easy to use and has a large range of features. It's appealing to the eye and just works like a bomb! Thanks guys
I have only had tidio for not even a day and wow I am impressed! It looks smart on site, easy to use and it has already increased my customer list. I have more insight too with who is checking out my site and what they are looking at. Many thanks :)
Many thanks to you from our team! :)
Installed the app today and can not wait to use it. Looks great and installation was a breeze.Like the android app for when I am not at my computer. Will report back in couple off days.
We are very impressed with the support staff at Tidio. Sorted our little system gremlins out in a matter of minutes. Fantastic job and a great application. Thank you.
Perfect! Support is obviously immiadiate, considerate and very understanding, I mean that's their selling point so no wonder but still very impressive. The UI is simple and straght to the point. Integration with shopify is seemless and it works great out of the box!
Great app. Does exactly as what it's advertised to do and for less than others. VERY HAPPY!
One of the best customer service departments I have ever dealt with. They did what it took to correct the issue I had and answer all of my questions. We love how the app works and would definitely recommend to any and all companies looking to reach out to their customers. 5+++ Stars
Jason Plevell
PPGI
http://theextremepotential.com
The support team has been very responsive and helpful at helping me solve my technical issues. This app is also very easy to use and is very valuable to have on your store so that customers can ask questions instantly.
Thank you so much for the review and motivating words for the team :)
The application is light, intuitive, easy to install and use. Best of all, it has an excellent free plan for those just starting out. Super recommended!
Thank you so much for your kind words and recommendation :)
had an issue and support helped resolve it quickly. very pleased with the service. So far a great app
Hi there! Thank you very much for your lovely review :) It's great to know that you are pleased with our services and support so far. Chris
I enjoy the notification preferences. Along with the pro package. I like the abandon cart feature too.
Thank you for the review, I hope you will find many other features you like as well in the future!