Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.
Thank you so much for the kind words! :)
Not even 5 hours with the app and I am compelled to write this review.
I wish I installed this app yesterday because I just found out by communicating with my customers that shipping wasn't showing up for them.
Long story short there was an error I was able to fix. Today this app saved me hundreds of dollars I was leaving on the table.
This app is a must! You truly don't know what you don't know unless you're communicating with your customers.
If you do not install this app I can confidently say YOU ARE LEAVING THOUSANDS ON THE TABLE!
We're so proud to hear that. Communicating with customers is now more important than ever before. We wish you all the best with your future sales! :) Team Tidio
Thank you very much for the patience of the staff, my tidio is not working properly, the staff is very patient to help me answer the question
Thank you so much for the perfect score! We always do our best to provide world-class customer support.
So far so good. No complaints. I like the push notifications to my phone so I can answer no matter where I am to stay on top of customer service. Had the trail for a week or two. Decided to stick to the basic plan until I feel the need to upgrade to the Pro once I get more traffic.
Outstanding app, easy to use, convenient for us and for customers, saves time on the phones and allows us to increase conversions while providing better service
Application works great. Tidio looks good, downloads fast and is very userfriendly.
Best app to communicate with customers and I've tested a lot of different apps.
Customer service is very plesant to work with. Chatbots are easy to set up and change and you can easily turn them on and off. The robot bots can track shipments and look up availability for your customers from information in your Shopify store. Recommend this app as one of the best. Much better reviews than a BIG NAME chat. Needjewelry.com Loves Tidio!
We're so happy to see your review! :D Thank you!
Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)
This has been a good edition to our shop. I will continue to use this as a customer service tool.
Thanks !
An amazing app! and customer service!
would like it to be saved drafts for clients with repeated questions. ( Would save tons of time! ) That will be awesome!