Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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This is a great app that is very easy to set up and use! Support is very helpful. I've been using Tidio Chat for about a week and I love the free options and the professional look on my website www.jarofheartsjewelry.com.
Jennifer Clemens
Jar of Hearts Jewelry
Very easy installation with a wonderful support team. I had a few issues/concerns and Jan was so patient in helping me solve them. Support is very efficient and fast. When my sales increase I will definitely upgrade.
Thank you so much for your review. Best of luck from our team and cheers from Jan. :)
Very helpful app, thanks guys for help my store grow up! Support team react immediately and very quickly!
Thank you so much! We are always happy to help :)
Awesome App; it's a great and faster way to communicate with your customers. I give this an A++++++ rating.
Solid app customers like the interaction it provides, it adds security as website looks less scammy.
Thank you!
I am glad your customers enjoy communicating with you through Tidio :)
I used this app to communicate with the customers and engage them in little surveys to gather information. Very helpful. Good customer support!
Hey, thanks a lot for the review! Great that you were already able to collect some leads using Tidio :)
Its new to me and I needed help with setting it up. Arturo was so helpful and knowledgeable. I'm looking forward to using the app
Hi there! Thank you so much for the kind review :) We're glad to hear that Arturo helped you, and we hope that you will like our app. Chris
Great app! I highly recommend it for chat. Our "chatters" thought it was very user friendly, and it helped with the success of our store. Our customers have been using successfully this app to ask questions.
Great app! It has been working for my business.
Just started setting it up and so far so good, it was easy to set up with the help of customer service.
Hi there! Thank you so much for the lovely review :) It's great to know that our team was able to quickly help you with setting up Tidio. Let us know in case you need any more guidance :) Chris