Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Great support team! Fast & clear instruction to solve my problem when I accidentally install the app in a wrong way.
Hello
Thanks a lot for your kind words and the 5-stars. You can always count on us in case you need any help with Tidio :)
Enjoy our product!
1 week in and so far no complaints. Easy to use and easy to install. I generally write brief notes and emails so I am mentioning this so I get to your 100 characters ask for this review ;)
Thank you so much, we are glad you like Tidio :)
I love Tidio. It's simple, it works, Great Customer Support. It also forwards to my email platform when I'm not available. Highly recommended.
Thank you so much for your kind review! We really appreciate it
Excellent app with free plan is very very nice, I want to advise all website owner use this application to help your customers and give him a professional services. Thanks Tidio, thanks for agent
Thank you for recommending us and for the great review! Enjoy your Tidio
It is a very user friendly app especially for new beginners. There are templates that allow guide and allow us to install the bot with a click. The online consultants are very helpful and prompt to assist. I am quite certain they are humans :)! I like many features such as being notified when there are visitors and I could see the replies from the visitors as well. It saves much time and effort on my end as a store owner.
Thank you so much for the 5 stars and kind words to our team. I can confirm that we are a team of somewhat lovely humans, delighted with your amazing review :)
OMG! I love this app!! So easy to install and set up. It is a fantastic way to answer customer questions very fast and give them the confidence to order from us.
Rebecca
Beck Gift
Application incroyable bien ! Parfait pour la communication avec les clients et mettre en place des séquences de messages automatique, en plus la fonction IA est présente dessus je recommande à 100% cette app !
Thank you so much for your kind words and for the recommendation! We are delighted to hear that you had such a great experience.
Just installed it, so haven't got to use it yet. will write a second review once I've seen how it works
First, I love this app! As important, their Customer Service was excellent and very detailed and patient to explain my questions (Thanks Jan!).
Jan here, it was a pleasure. :)
If you have any questions we are always happy to help!
Probably the best chat app on shopify, looks great and easy to use. alot of features for free.......