Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

January 23, 2019

Probably the best chat app on shopify, looks great and easy to use. alot of features for free.......

HIT THE HAY
Sweden
26 days using the app
January 16, 2017

Easy to use. Lots of functionality. Good chat support if you get stuck.

Pure Living Space
United States
26 days using the app
June 2, 2016

Great app; great customer support.

Zivaara
United States
26 days using the app
January 11, 2017

Superbe application bon accueil avec toutes l'équipe à recommander et merci à vous

Cosmenaturbiovrai
France
26 days using the app
August 17, 2023

Great app, efficient and intuitive. Helps So Much in our business and customer care. Also, the support is really proactive and helpful.

ZodiaVista
Switzerland
26 days using the app
TIDIO LLC replied September 7, 2023

Thank you so much for sharing this positive review. We are doing our best to offer a great product and a positive experience!

February 22, 2024

Running a business with Tidio is like being in the year 2033, a decade ahead of competitors. The more I explore, the more impressed I am. Firstly, the developers aren't solely motivated by money, offering a chance to use the product for free with fully operational key features. The AI chat, dashboard, and email marketing are intuitive and brilliantly designed. The UI/UX is incredible and stylish. I planned to wait before writing this review, but I couldn't resist. You must try it for yourself. Highly recommended!

VCareer
Poland
25 days using the app
September 17, 2020

Very good app, very good support! Simple and easy to use, but it adds another level of professionalism to the website.

Fauna & Flora Reiki
United States
25 days using the app
TIDIO LLC replied September 18, 2020

Thank you so much for the review!

March 1, 2019

Perfeito podemos dizer que e o melhor sistema chat online que ja utilizamos
surpreendente.
suporte prestado e de excelência
Estamos felizes com o serviço Parabéns.

Guru dos Concursos
Brazil
24 days using the app
June 16, 2016

Thank you for the great app!
https://cellunlocking.net

Pixelsoftware
Ireland
24 days using the app
February 16, 2024

It's a platform that boost your sales and make you connect to your customers easily

Bams Deal
Nigeria
24 days using the app