Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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It's a platform that boost your sales and make you connect to your customers easily
excellent service. The customer service is also friendly. I hope they will implement the suggestions as soon as possible.
Thank you so much for the stars and kind words :)
Really really happy that we found this app. We just started our shopify store and were struggling with understanding how customers coming to our store feel about our stores. We got so many questions and interactions from visitors and lots of insights on how we can make our store experience better.
Thank you for the 5stars and using Tidio :)
Very easy to use
Thank you for the review, we're glad you are satisfied with Tidio :)
Excellent app, extremely easy to set up and use.
Chefswarehouse.co.uk is a new start-up store running under ultra-efficient process principles. We were looking for a best in class chat app to communicate with customers so Tidio came to our attention - But Hey, we've discovered we can do so much more for customer service & engagement with predefined & editable bots. Looking forward to developing our own customer-friendly AI functionality to stay lean & efficient - and of course customer friendly. So far delighted with Tidio, their help ...and really simple to understand videos. Peter
Amazing app. Helped a lot in making extra sale. Support is also very good.
Awesome app and customer service. It's very intuitive and easy to use. Jose is the best, very helpful, fast and knowledgeable.
Chat System Tidio created is one of the best App i have come across and the best part is their customer service. When I needed help, I just started chatting with their customer service. Their customer service will explain you in detail and help you to full extend to make sure this App is working to your satisfaction. Today one of the customer service person name Rafal stayed on chat till the installed all the scripts that I needed and he checked it on his side to make sure it worked. In short..... Great product packaged with great customer service.
Great service, easy to modify and works well with the iOS App.