Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I have just set up this app and was surprised at what it can do to support my business. I had one issue which I created when I first started. I contacted support and Rafal was online at once and provided the solution for me.
So far I like what I am testing.
I have more than 1 store and created multiple accounts and not able to manage those as 1 person needs to handle all the chats. I contacted Tidio customer service and they helped me to install one chat account to all websites and it save my life. Highly recommend to use this app!!!
Thank you very much for the top rating! So glad to hear our team helped you find the solution most suitable to your individual needs, and I'm sure using Tidio will now be a walk in the park for you. :)
Great app - really drives potential customer engagement. I am currently on the free plan, but will be upgrading to paid plans soon.
Hello! Thank you very much for your kind review :) We are really glad that you are enjoying Tidio so far. Please let us know if you need any guidance, or have any suggestions or ideas. We'd love to hear them!
J'utilise TIDIO tous les jours sur mes sites de vente en ligne. J'en suis très satisfait je le recommande, il est facile d'accès et très pertinent. Il me perd de rester en ligne avec mes clients.
Thank you very much for the perfect score :)
Awesome App! highly Recommended!
Great tool, it helped my store to get more sales. Ideal to solve those little doubts of the cleintes and close the sale.
Perfect, we're really happy to see your review!
Easy to set up to be sure. Nice features one can add. I do like the ability to chat so easily through my phone. Very nice app.
Super cool chat app! I tested quite a few and ultimately chose this one for my online boutique. Valuable features plus stellar customer service!
awesome and quick service to help us get what we needed accomplished
Great customer support! Easy to use app!
Great customer support! Easy to use app!
Great customer support! Easy to use app!
Thank you so much for the kind words for the app and the team :)