Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
Très bien et très bonne équipe.
Thank you very much for your review! We're doing our best to offer excellent support :-)
Great free app. Simple and customer support very good too. Thank you
Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks
www.mummyandmee.co.uk
best app ever : i like it : it's very useful ; it helped us to speak with our customers directly and the supply support are good : specially DOMINKA
I 100% agree that Dominika is pretty great :) Thank you for the kind words!
I can only sing praises about this amazing company. Always available and never had any issues with their service.
Thank you so much for your wonderful review! And thank you so much for your continuous support! We'll keep improving Tidio every single day!
Great product, In just a few days it has helped us communicate with our customers online a provide piece of mind to them which has resulted in greater sales. We are delighted with how easy it us to work and how well it runs.
Perfect app. Customer service is flawless, answers enquiries quickly and accurately, and SLA seems to be at least 99.99%. A strong commendation.
Works great and customers love the live chat. Has helped increase sales and customer satisfaction.
Tidio is easy to use, intuitive and very useful. This allows your customers to ask quick questions, and get quick answers. It even shows you what browser they are using, and allows you to save their email address and a name so you can target them in future. A fantastic app and a must have for every store.