Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, intuitive interface, and high customization. It's praised for boosting conversions and sales through real-time customer service via live chat and chatbots. The AI chatbot is trainable and can filter unnecessary messages. The app offers a free plan, supports multiple languages, and integrates well with social media platforms. Merchants also value the mobile app for managing chats on-the-go and the frequent updates to functionalities.

February 10, 2024

PosturePlus
Tunisia
21 days using the app
April 2, 2024

Fire Goddess
Canada
About 9 hours using the app
TIDIO LLC replied April 9, 2024

Thanks for your support! We're delighted by your 5-star rating.

February 14, 2024

Gabriela Tolomei
Uruguay
7 days using the app
TIDIO LLC replied February 15, 2024

Hello! We're grateful for your review :-)

January 24, 2024

JaiNyRie Cosmectics
United States
About 1 month using the app
January 22, 2024

Michaels high rise building industry industries t-shirts
United States
About 1 month using the app
January 16, 2024

Buy Floor and Decors Factory Directly
China
3 months using the app
TIDIO LLC replied January 23, 2024

Thank you for your review. We would like the opportunity to investigate your feedback further. Please could you contact us at support@tidio.net. We will do our best to assist you with the case.

January 11, 2024

Metal Moon
China
5 months using the app
January 14, 2024

Baby Health Care
Saudi Arabia
About 1 month using the app
January 10, 2024

aBaby.com
United States
About 2 months using the app
April 26, 2024

AL-IHSAN
France
12 minutes using the app