Reviews (1,909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales conversions through its live chat and AI chatbots. It's praised for its user-friendly interface, easy setup, and robust free plan, making it ideal for startups and small businesses. Merchants appreciate the customization options and seamless multi-channel integration, including email marketing. The app is noted for effective real-time communication and exceptional customer support, with many highlighting the quick and helpful responses from the support team.
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Love the app, and the customer support has been great throughout. I've been using the app for a couple of months and it's been great, and the dev team are quick to listen to feature requests.
Thank you so much for the encouraging and kind words! :)
Tidio has made it easier to talk to my customers, bring in new ones and integrate with Messenger on Facebook as well! Well worth the money! Seamless integration.
We are so glad that Tidio helps you communicate with your visitors!
Thank you so much for the review :)
The app and support have been wonderful, only complaint is I do find some glitches or confusion when dealing with other sources such as Facebook. But probably just user error, thus no need to take stars off.
Thank you so much for the review! We always try to help our customers when something is not working as intended or if there are troubles with getting an integration to work, so if you encounter any issues, please let me know at m.przekop@tidio.net
We love the app. It works perfectly for us. Customer support is also very friendly and helpful.
Great app, very well thought of, looks great on our website :)
Great App and easy to set up and use,highly recommended
Wonderful features and even better support! Highly recommend!
rvcoversupply.com
Good customer support, user friendly, recommended
Excellent app, works fantastically even if your business is small and only uses the free plan. Still feature-rich, and reasonable rates for increasing your plan for more services. Also prompt and friendly customer support! Definitely one of the best value and user friendly apps we use.
Thank you so much for your kind words and the perfect score! Enjoy using your Tidio :)
Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.
Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!