Tidio Live Chat & AI Chatbots , 1,853 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
Refine
-
By rating
Works very well 24/7 with no issues at all in nearly a year of usage. High recommendation for Tidio.
Thank you so much for your kind review! Glad to have you for almost a year :) Here's to another one!
Great chat app... I'd add in a few extra stars if I could!
Awesome and very flexible app. Helped us improve conversion rates
No messaging limitations like Facebook messenger
Thank you! We are really happy that Tidio continues to help your business :)
Very easy to install, a beautiful interface that is easy to use. An essential communication tool to create valuable relationships with potential customers.
Thank you so much for the 5 stars! We appreciate it :)
Powerful functionality and great customization options. Thank you!
Amazing app, and you can get so much out of Tidio if you set it right. Don't hesitate to talk with their representatives if you have any confusions in setting up your chatbots accurately.
Thank you for your review! We are really glad to hear that you enjoy our product!
They are super fast and resolve any issue you have super quickly. I highly recommend this app to everyone
Hi there! Thank you so much for the kind review and for your recommendation :) Chris
This app is exactly what I needed to give us a more professional feel and look to our customers..
The setup was an ease and we breezed through it.. the ui and interface is beautiful and a lot of options are given to customize the interface on our website to match it's theme..
the app is very responsive to users visiting and messaging through this platform..
I have nothing negative to say about this app as it has lived up to it's reputation..
Also it's very affordable for small business at the moment..
We are delighted by your positive words, we really appreciate the time you took to write such a detailed review! We are also very happy to see the Tidio is helpful for you and you enjoy using it :)
Simple to sett up, and a great feture is you can get chat, messanger(FB) and company mail in one place.
Very functional tool with excellent ability to manage messages across different media. We use it at www.notasdecata.pe with great success.