Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Simple to sett up, and a great feture is you can get chat, messanger(FB) and company mail in one place.
Very functional tool with excellent ability to manage messages across different media. We use it at www.notasdecata.pe with great success.
Amazing app, super well built at an incredibly fair price. Needed some support in switching stores and the support was absolutely brilliant. Well done guys!
Great app - easy to use and awesome customer service. It's got a great customisable design and interface. Would recommend.
Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!
I am happy with this app.
It is easy to use, easy to understand. And help desk is really top notch :)
Thank you so much for the 5 stars! We are glad that you find Tidio easy to use and understand :)
App works great and has great support. We love the app and has helped our business tremendously. Highly recommend!!
Amazing review, thank you so much!
Awesome app, very impressed!! You get a lot in the free version. (Though you cannot set up automatic messages, set specific hours, or require any email/name/info before beginning the chat-for these you need the paid version). Many different options to personalize colors and design of chat as well as customize welcome and offline messages. I chatted with them as I set it up with any questions I had, and they were super helpful. It has a very clean and sleek look on both desktop and mobile. My mobile app was super simple to install as well. Great app!
Great app and good customer service! I have been using tidio for years now and I have always found myself very well
Thank you so much for your review! :)
Jakub helped me when I had a problem. Very good app and assistance. Fast response when you have any doubt.
Thank you for the 5 stars, I will forward your kind words to Jakub :)