Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Having used this app for a couple of months, I can say that this app is SUPER helpful to my store. Not only is the app great, but the Tidio team of developers is also super friendly and helpful. Highly recommend it for anyone who wants more engagement in their stores.
Thank you so much for the kind words and 5 stars! :)
Amazing app and great live support! this app makes your website damn good! love it! highly recommend it!!!!!!
Best live chat out there by far, super easy to integrate!
Handles multiples operators like a charm, still on the trial mode but will definitely be opting in once our trial expires.
Talk to us live: www.kabibottle.com
Love the app! Great Customer support and lots of customization . The bot features are Great. I reached out to the team and there support was top notch.
Nice app, easy to set up and use. Nice designs and features. Good app for a start up.
Easy integration, looks great on site and customer service is excellent. Give this app a try!
Jakub was very helpful. I am a new Shopify website person, and still learning about how to operate my website. Jakub gave me the links to look at, and helped me through the process. Thumbs up!!!!
Hello!
Thank you so much for the great review, we are really happy to read that Jakub was able to help you in such a great way, please remember we are always here for you!
-Daniel
Rafa spent the past hour and a half walking me through this app. couldn't be more pleased. LOVE this app and the customer service!!! :)
Thank you so much! Cheers from Rafal :D
App works well. Really good intergration to ensure easy to use and have on hand to respond to customers. I actually had an issue with my speed score, thought I'd speak to Tidio thinking it might be the widget (it wasn't) but a guy called Martin on their chat did a full test on our site and gave me a breakdown of what's slowing us down! Really insightful and over and above what I would have expected!
Ah, yes, Martin is an absolute gem! :) Thank you so much for taking the time to submit the review, we really appreciate it!
Use this app across all 3 of my websites, really simple setup, extremely versatile and the support stuff know what they doing.
Amazing - thank you for using our app on all 3 of your websites!