Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I love this app. The chatbots have been great for conversions so 5 stars. Support is also quick helpful and efficient
Thank you so much!
Really great app. Makes chatting with customers so easy. We would highly recommend.
One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.
Brilliant customer service and support on all functions.
We've been using Tidio Chat for 8 months now and have been extremely impressed. On the first day of installing it we upsold a customer by £100. We knew then we had to upgrade to PRO because this is an invaluable app which works. We speak to many customers a day using it, persuading prospects to purchase. Just having it on the website creates an element of trust - a human name and face to the brand. This is a great app which is constantly updating with new features being added. We had a slight glitch once but the Tidio team was easy to get hold of and solved the problem in minutes. App support is a must and these guys would get an A*! Great application which is a must for any online store. Yay Tidio :)
Excellent professional service. Really helpful if you ever need to contact them . Good value for money. Cant fault them!
This is definitely one of the best 3 or 4 apps on Shopify ever! And honestly speaking you won't find better help desk than that! Highly recommended :)
very helpful. thank you for responding so fast.
Terrific app. The free version is more than enough for what I need and the support is wonderful.
The app also look amazing on my webpage and works seamlessly with my mobile device.
-Specs Collective
www.specscollective.com
We use the free plan offered by Tidio for our Shopify online store.
Use their desktop app while I am in the office and the mobile phone app. Works great and already made a few new contacts.
We are so happy you gather new leads thanks to Tidio. Thank you so much for the 5 stars :)