Tidio Live Chat & AI Chatbots , 1,846 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the seamless Shopify integration, live chat, chatbots, and coupon distribution features. The multilingual support, intuitive AI chat, and email marketing capabilities are also praised. The app's customer support is noted for quick and professional responses. Regular updates and the ability to boost conversions and customer service are key highlights.
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Great app, and even though it takes time to chat with people, it is really worth it. We get a lot of customers in our brick'n'mortar shop thanks to Tidio.
Great great customer service also. Don't be affraid to pay to get the features, it's worth it.
Thank you so much - chats can take some time, but it's great to connect with your customers and learn their needs. Best of luck from our team!
Very powerful, easy to use and setup.
AMAZING. We are sticklers for our brand, so the chat app we picked needed to look great. This does. It's like the Apple of chat apps. Beautiful. Clean. Wonderful design. Makes me look like a fortune 500.
Easy to use app that makes connecting with customers, answering questions and solving issues in real time a breeze. My customers love it! www.customknivesaz.com
I am just over the moon with gratitude! This is such an awesome app and the level of customer service offered by Tidio couldn't be any better. I had so many questions and a minor issue that was taken care of instantly through their live chat support. I find that with other apps, they don't even offer support! They send you to a FAQs page where you have to search for a solution...how hepful. I highly recommend Tidio to any company that wants to be taken seriously and be able to provide top notch customer service through Tidio Chat.
Oh! And another huge benefit is you can integrate with your store's Facebook page! Need I say more?? haha THANK YOU TIDIO
#happycustomer
Tidio is just awesome, their chatbot features are great for ecom companies - can't say enough good :)
Thank you so much for the 5 stars :)
Easily one of the most reliable and straightforward shopify apps around. The service is easy to install always work and when your store is ready for the next level you opt for a paid service with even more features. For an online only store a live chat service adds so much value as your visitors know they can communicate directly with you. And Tidio's customer service is flawless!
The user interface is elegant and, as you might expect, their live chat customer service helped me with set-up. Quick and easy. We're using the free version and it's the best live chat experience I've seen.
Check out by your self the magic tidio chat can do. great app and highly recomanded.
We switched from tidio back to another more expensive solution. But after a few months we noticed that less people used the chat so we switched back to tidio. We ran into some problems when they updated the interface (it was loading 2 times, both the new and the old interface due to the re-install). Contacted Tidio, and it was solved within 2 minutes. Great customer service, great app!