Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
Refine
-
By rating
One click install, basic options and easy to configure.
Looking forward to the development of this service and upcoming features.
Just installed, looks great so far and I am excited about the mobile app. I changed over from a different chat app that did not include mobile, now I don't need to be glued to my desktop just in case...perfect for small businesses like mine.
A great livechat for a website, and a very friendly support, I would recomment this livechat, one of the best options from available!
Thank you for the lovely review. We hope that you will keep enjoying Tidio :) Should you need any help simply reach out to us.
Very easy to use and set up! The free version is all I need because we are a small team, but the upgrade looks nice if you have a large team and a large company.
Thank you for an awesome review! Our free-of-charge version has all of the needed essentials in it. We are super glad it works for you and your team :)
I installed this app a few days ago after removing another chat app I was using untill now and I must say it totally changed my work experience.
The customer support is top notch, they respond quickly and find a solution for each problem I had.
Hi there! Thank you very much for taking the time to leave your kind review :) It's great to hear that you like our app, and find the Support Team helpful. We'll do our best to keep this up!
It really works well and the technical service is fantastic and friendly. Thank you recommended for all business
Thank you for the review :)
Great customer support and great chat features!
I couldnt make Tidio run correctly and ask the support team for help. Ana is very kind and spend long time to help me. Great Tidio!
Sorry to hear you had issues tunning Tidio correctly, but glad to hear our Support Team was able to help you out! Should you have any other issues or questions just let us know.
Fantastic App, Highly recommend for any store
excellent and simple to use! the app has loads of options for automation which is perfect!