Tidio Live Chat & AI Chatbots , 1,853 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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They are very fast for response. They answered all my questions very quickly. The application is very easy to install and use.
Awesome, thank you!
Easy to use & intuitive product, with amazing & prompt support esp. from Arek! A big thank you to everyone that made this APP happen.
Very happy with this app. Our customers find it easy to use as well as our staff. Support is readily available when I have questions.
tidio has a support that answers quickly and correctly to the questions asked, really I recommend the application tidio
Thank you so much for your kind review! We really appreciate your compliments and the perfect score
I have normally always been religious towards Zopim Live Chat, but i had a look at Tidio and the chat design was very appealing and refreshing. Now besides that, you can't customize it in many ways, to make it fit your website perfectly.
There are also a Desktop and Mobile apps, which work very well.
The dashboard and interface of the app is also super well done - And now recently i just found out that there are automations in this chat app as well, which looks REALLY promising, conversion wise.
Oh yea.. And their customer support A+
it's an easy to use app, especially love the multilanguage function. Very efficient support, highly recommended.
Thank you so much for the review! Glad you enjoy our features :)
I was happy to receive my first customer message through Tidio that led to a $220 sale. Thank you.
Fantastic and responsive support, great to use on web, desktop or even on mobile app. The automation really comes in handy to provide a more engaging experience for our customers!
Love it!
ReflectionsOrganics.com
Large store, mybrickwall.co.uk 1.4mil turnover, Tidio is more then capable of delivering on our store. Used plenty of others and would say this is the most advance yet easy to use. Also it is the most expensive but, for the features you get its worth the money. (you pay for what you get)
That's such valuable feedback, thank you very much! We hope you enjoy all the new features we plan to add as much as the ones we already offer!
Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.
Thank you so much!