Tidio Live Chat & AI Chatbots , 1,851 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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features 4 different levels of business & good free services on basic. Customer support very helpful
This is exactly what we are going for. Thank you for the review! :)
A simpler and more effective way to reach your clients! Its a bit pricey, but you definitely get a lot of value from this service without a doubt in my mind!
Hi there! Thank you so much for the kind review :) We're glad to hear that you like the app so far. Chris
Fast and friendly service, would definitely recommend. other Chat applications can not even be half of this application. Thank you Patrick. Thank you Tidio
Oh, wow! Thank you so much for the top rating! We greatly appreciate it. :)
Very helpful and friendly customer service, highly recommended! Would be great if it were priced slightly cheaper though. But all in all still 5 stars!
We appreciate your feedback and the review :)
working great. so glad I found this app! super easy to navigate and their customer service is also very helpful.
Best app i have used , works great on mobile also
started using it today pretty amazing! would be cool if Instagram dm integration will be added somehow
Installed this app yesterday and loving it so far had a few little questions after set up which were handled super quickly by the support team via live chat. Also downloaded the app on my phone. I think the live chat app will really help me engage with visitors to my site.
I recently begun using this app. It's amazing! Communicate with your clients even when you're offline!
Thank you so much for the 5stars! :)
This app is a must have for any store that wants to keep their customer service and request list at a minimum. Setup is very easy and it integrates with Shopify like it was already part of it.
The team at Tidio has prepared all of the most commonly used bot creations for customer service replies in their back end. So when your ready to start implementing your first automated bot, you can simply choose to use the ones they already have prepared for you.
A great feature that I love is that you can modify their existing bots and customize them to your preference or if you prefer, you can use their bots to learn from them and then create new custom chat bots of your own.
All bots can be tested before they go live and cloned as a duplicate backup just in case something goes wrong as well. Superb app! They need more visibility on the web because their live chat customer service is also THE BEST!
Thank you for your thoughtful and honest review. Cheers from our team! :)