Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes


4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

Filter and sort reviews

941 - 950 of 1343 reviews

Far Out Fab

Location United States
Time spent using app About 2 months

Awesome app and awesome support! I'm using the basic plan but still, the features that it offers are more than sufficient.


Location United States
Time spent using app About 1 hour

Amazing app! Really easy to setup and very intuitive. I was able to chat (of course!) with Tidio and they were able to answer my questions and guide me in the right direction with further customizations I wanted. Highly recommend it.

Lifesmart Norden

Location Sweden
Time spent using app Over 2 years

A very good app that matches the needs of our start-up! Whether you take the free or premium version, it has very interesting features and you're not really limited in your communication with visitors. Plus, they have a great support team, very reactive! I recommend ! :)


Location United States
Time spent using app 2 months

Very great app!
It makes the sales process so much easier


Location United States
Time spent using app 18 days

Awesome software, easy to manage. And the customer service is swift. Had an issue at 4am, and it was resolved BEFORE 4:45am....HIGHLY RECOMMENDED

Phone Accessories Cases

Location Australia
Time spent using app 7 months

Great program and the support is amazing...

Shop Runic

Location United Kingdom
Time spent using app Almost 2 years

Great app! Really helped me out with a sale yesterday!


Location Sweden
Time spent using app About 5 years

Great cusotmer service 24/7! Well done, Tildo team!
Love the easy to use app & design - works perfect with shopify template.

Our web-shop visitors love the chat option, helps us a lot to communicate with potential & current cusotmers.

Stockholm, Sweden


Location Canada
Time spent using app 24 days

Great service, easy to modify and works well with the iOS App.


Location Indonesia
Time spent using app About 24 hours

Nice looks and easy to use. Great one