Tidio Live Chat & AI Chatbots , 1,853 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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Great App! Very useful to my business
Extremely proactive and responsive support. I signed up on their website with what I thought was the Forever Free plan. I checked my dashboard and it said I was on a Paid plan. I immediately messaged support. Olek responded and manually fixed the issue. He then walked me through all the detailed steps to install their javascript in my theme. And that was it. Thanks Olek!
I was a little bit sceptical about whether it would help the store and how easy it would be to setup. I LOVE TIDIO! Wish I had done it ages. Really helps with conversions and a doddle to set up. Monthly cost is fair too :)
We love you right back! Thank you so much for the kind and encouraging words <3
Very easy and intuitive to install and use. Will recommend this app to some of my friends.
Kudos for creating a brilliant App. I can chat with my customers from my phone anytime, anywhere! An essential App for any Shopify owner!
This chat app is a MUST HAVE. I originally used Shopify PING and this one is 10x better and the FREE PLAN is perfect for 90% of small businesses. I have been using it for over a month on the free plan and I love it. What sealed the deal for me was they have a desktop app that perfectly syncs with the mobile chat app so I can respond to customers both on my phone or my desktop while I am working.
Thank you so much for the amazing words! We are proud to be a part of your business :)
The best app for live chats. I tried other chat programs and none of them is comparable to this gem! Easy to use, great support and the best functions. Finally a development team that understands what a business needs!
it's more convenient than FB messenger, I think. And the customer service is there every time!!!!!!!
Thank you for the 5-star review! We are happy that you feel like you can always count on us :)
Just installed it, and was impressed with the ease of use. So far so good, we will wait and see if it is worthwhile.
Awesome Application! Alot of different features for both the free and the paid versions.