Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!
Excellent, works well and performs amazingly for customer service
Excellent App. its free for small businesses, UI and Ux is magestic.
Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)
Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!
I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!
Very happy with Tidio, still to explore it to it's fullest. So far so good.
great customer service, issues resolved fast
Than you so much Tidio. Love your Automation and AI powered chatbots and your support staff. Well done!
Tidio Chat bot has been incredibly helpful to me. I strongly encourage you to give it a try, as I'm confident you will benefit from its features. Additionally, I want to highlight the exceptional dedication and helpfulness of the technical support team at Tidio. They provided valuable assistance with the installation and customization of the chatbot on my website. In particular, I'd like to give a thumbs up to Arek, who not only has a very handsome avatar but also helped me resolve a display issue flawlessly.
Thank you so much for taking the time to share your positive experience with Tidio! Your kind words mean a lot to us, and we're glad to know that you found value in its features and that our technical support team!
Again, thank you for choosing Tidio, and we look forward to assist you in the best way we can.
Awesome app to use for your customers
Thanks for the review, we're happy that Tidio helps you assist your customers better!