Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.

February 9, 2024

Spoke with Arek, he did a fantastic job of guiding me! Thank you Arek!

Arctic Arena Dog
Norway
2 months using the app
January 26, 2024

great, i will always choose this app

Themoonshine store
Nigeria
3 months using the app
February 6, 2024

Best Chat App, fast and easy support.

finession
Germany
6 months using the app
January 17, 2024

Really useful live chat, plenty of features for the team to utilise and a solid support structure in place

Display Wizard
United Kingdom
7 months using the app
February 15, 2024

i just love it, so easy to use and keeps me informed of what's happening on my page

The Wish List Online Store
South Africa
6 days using the app
TIDIO LLC replied February 16, 2024

Thank you for your review, we're delighted to hear that operating Tidio is easy for you! It's our focus to keep the app user friendly :)

April 2, 2024

Very good! I'm satisfied with Lyro, the AI bot :)

TheDogIssue
Austria
3 months using the app
TIDIO LLC replied April 9, 2024

Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.

March 5, 2024

Very good customer service!

ThumBlast
Italy
About 1 month using the app
April 24, 2024

Muito bom !!! Gosto de mais do fato de ele fazer quase tudo!

VR LIFE - Technology Game Store™
Brazil
2 days using the app
February 28, 2024

Great Support

Nook Health Probiotics
United States
4 months using the app
January 23, 2024

Très bonne application. Je recommande vivement :-)

KIDICHOU
France
Over 1 year using the app
TIDIO LLC replied January 25, 2024

Thank you so much for taking the time to leave such a wonderful review!