Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.

December 1, 2023

They respond very quickly and helped me with all my questions. Great company, amazing service! I would recommend it for everyone who is looking for an excellent chatbot

Maxi Miners
Czechia
4 months using the app
January 12, 2024

Excellent features!

Imaginary Load
India
3 months using the app
December 1, 2023

Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand

Furniture Royalty
United States
4 months using the app
January 18, 2024

amazing for ticket system

SMARTBLU
Austria
22 days using the app
January 11, 2024

It's easy to use, has a beautiful structure and cross-platform integrations! I recommend!

Reino Moda
Brazil
3 days using the app
October 6, 2023

I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.

Tortuga Games
Georgia
Over 3 years using the app
December 23, 2023

this app is the greatest support app i have ever used. thanks Tidio. great app!

World Cleaning Group Inc.
Canada
3 months using the app
February 28, 2024

Servicio rápido y resolutivo

THE-ARE
Spain
Over 6 years using the app
April 23, 2024

very great app

boooro
Pakistan
1 day using the app
December 30, 2023

It's been great and support really helped me.

DoctorSwitz
Bulgaria
11 days using the app