Tidio – Live Chat & Chatbots
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Highlights
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Based in United States
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Works with the latest themes
About this app
Launched
July 14, 2014
Languages
English, German, French, Italian, Portuguese (Brazil), and Spanish
Categories
Chat , Support ticket managementIntegrates with
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meAn all-in-one customer experience solution with live chat, chatbots, and multichannel communication.
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
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Talk to your visitors on live chat – quickly solve problems and sell proactively
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Use pre-made chatbot strategies to solve problems and increase sales
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Preview carts, check order history, and recommend products directly in the chat
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Add Tidio to your Shopify store in 30 seconds – just click Add App
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Manage and resolve customers' requests with a simple ticketing system
Pricing
Free
Free to install
The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
$19/month
or $190/year and save 17%
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
$19/month
or $190/year and save 17%
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 1,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
$329/month
or $3,290/year and save 17%
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
Free
Free to install
The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
$19/month
or $190/year and save 17%
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
$19/month
or $190/year and save 17%
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 1,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
$329/month
or $3,290/year and save 17%
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
1,632 reviews
Great tool to build trust with customers. The app support team is very quick and responsive. Recommended!
Thank you so much for your review and for the recommendation! It means a lot to us! We're also very happy to read that you're satisfied with Tidio's Customer Support. :)
App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!
Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone
Thank you so much for your amazing review and for the recommendation! We're really happy to read that you enjoy Tidio and we hope that you'll continue using it! We'll also pass on your message to Chris! :)
About this app
Launched
July 14, 2014
Languages
English, German, French, Italian, Portuguese (Brazil), and Spanish
Categories
Chat , Support ticket managementIntegrates with
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meBuilt by TIDIO LLC
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