Tidio Live Chat

Tidio Live Chat

by Tidio Ltd

Install in less than 20 sec. and talk with your customers

4.8 of 5 stars(640 reviews)

Set up in less than 30 seconds

No coding required. Just download the app, create a free account and that's it: you can start chatting with your customers right away.

Help clients & increase sales

Your customers will never be left without help again. Handle their requests instantly, no matter where you are, and watch your sales grow.

Chat with 'online' visitors

Preview a real time visitor list to see who’s currently browsing your online store. Then start chatting with them!

About Tidio Live Chat

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.

Intuitive live chat service designed to meet the expectations of even the most demanding users.


  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.
  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.
  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.
  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"
  • Multi-language support - regardless of your online shop\'s language, the chat will be displayed in the language of your users!
  • See what your users are typing before they send you the message and understand their needs better


The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Integrates with

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics

Media gallery


Basic Plan


  • Up to 3 users for a lifetime

  • Live Chat

  • Messenger Integration

  • Email Integration

  • iOS & Android App

  • 100 Automation Events a month

Communicator Plan


or $12.50/month billed at $150 once per year

$10 for any further operator

  • Live Typing Preview

  • Live Visitor List

  • Export All Data

Automation Plan


or $12.50/month billed at $150 once per year

$30 for 20k events, $45 for 100k, $60 for unlimited

  • 5.000 Additional Automation Events

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 640 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews


AMAZING! Love it! Couple little hiccups but nothing that Matrin at the Tidio team couldnt knock out in under 5 minutes!

business accounts unlocked

The fastest f*****g support ive received in my life, not even god damn Amazon has this speed this guys have to help starters with no clue like myself. Thanks a lot and this is definitely an insane app

JeepDaddy Inc.

Although it took a little bit of back and forth to get it setup exactly how I wanted, I am VERY happy with this app! Their customer service is excellent and respond immediately! If you need help configuring it, just message them and they will walk you through it.