Tidio Live Chat

Tidio Live Chat

by Tidio Ltd

Install in less than 20 sec. and talk with your customers

4.8 of 5 stars(640 reviews)

Set up in less than 30 seconds

No coding required. Just download the app, create a free account and that's it: you can start chatting with your customers right away.

Help clients & increase sales

Your customers will never be left without help again. Handle their requests instantly, no matter where you are, and watch your sales grow.

Chat with 'online' visitors

Preview a real time visitor list to see who’s currently browsing your online store. Then start chatting with them!


About Tidio Live Chat

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.

Intuitive live chat service designed to meet the expectations of even the most demanding users.

Features:

  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.
  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.
  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.
  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"
  • Multi-language support - regardless of your online shop\'s language, the chat will be displayed in the language of your users!
  • See what your users are typing before they send you the message and understand their needs better

Integration:

The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Integrates with

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics

Media gallery

Support

Basic Plan

Free

  • Up to 3 users for a lifetime

  • Live Chat

  • Messenger Integration

  • Email Integration

  • iOS & Android App

  • 100 Automation Events a month

Communicator Plan

$15/month

or $12.50/month billed at $150 once per year

$10 for any further operator

  • Live Typing Preview

  • Live Visitor List

  • Export All Data

Automation Plan

$15/month

or $12.50/month billed at $150 once per year

$30 for 20k events, $45 for 100k, $60 for unlimited

  • 5.000 Additional Automation Events

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 640 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Voor

AMAZING! Love it! Couple little hiccups but nothing that Matrin at the Tidio team couldnt knock out in under 5 minutes!

business accounts unlocked

The fastest f*****g support ive received in my life, not even god damn Amazon has this speed this guys have to help starters with no clue like myself. Thanks a lot and this is definitely an insane app

JeepDaddy Inc.

Although it took a little bit of back and forth to get it setup exactly how I wanted, I am VERY happy with this app! Their customer service is excellent and respond immediately! If you need help configuring it, just message them and they will walk you through it.