Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 18, 2024

Support is very knowledgeable, quick and easy to work with. Highly recommended!

Wild Tide Seafoods
United States
Over 1 year using the app
March 9, 2024

Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!

Sol Babe
United States
7 months using the app
June 25, 2024

Brilliant app! a little difficult on the UI but managed to navigate it and got lots of help from Princess who sorted out my little bugs!
Would much rather if the products got grouped into selling plans instead of reporting as a whole list, makes it difficult to tweak the plan (have to apply it to each individual line or delete the products and start again!)

Lets see if it drags in the customers now! ;-)

The Home Crafters Ltd.
United Kingdom
About 3 hours using the app
June 5, 2024

Great customer support that helps with customizations in a timely manner.

Cryptozoic Entertainment
United States
3 months using the app
March 7, 2024

Very versatile, customizable, and intuitive app. We needed some extra customization for an unusual variant display and before we were even sure if we'd be using this app (we are!) Robert created a quick and perfect solution. The pricing seemed like it might be confusing at first but it really makes sense and is very competitive for the functionality we get. Great instructional videos too, seems like they though of everything. Everyone I dealt with in service was proactive and helpful even over the weekend. Highly recommend!

Halcyon Yarn
United States
5 months using the app
May 11, 2024

Look its a great app but its a bit expensive when you start get to the higher levels.

Sienna Living
Australia
2 months using the app
May 10, 2024

We've been looking for pre-order software that fits our needs for quite some time (and run into many that did not), this one looks fantastic and is working well for us. Support is excellent, Jolo has been very helpful in getting us up and running quickly.

Telescopes Canada
Canada
5 days using the app
June 13, 2024

10/10 SUPPORT. Love Kate and Robert THEY ARE AMAZING THEY ALWAYS HELP. Thank you team, Pre-Order app is the best.

PowerUp Gummies
Australia
3 days using the app
March 11, 2024

Very good App, easy to use compared with others that I have tried and it's very functional. Even when small problems have arisen customer service are quick to answer and quick to resolve. Recommend to Install if you are looking for a good program to cater to your pre-order needs.

Engaging Minds
New Zealand
9 months using the app
April 9, 2024

Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!

Harbour City Dog Gear
Australia
5 months using the app