Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

March 31, 2024

Andrei went over and beyond to help me set up my pre-order functionality on the app. Really appreciate his patience, helping me to set up correct and even fixed a few glitches without me even noticing. My first experience was great. Thanks very much!

Soniva
Bermuda
7 months using the app
January 22, 2024

I've used quite a few different pre-order apps in the past and i've found this one to be the most user friendly and easiest to setup. We had some simple issues at first with badges not showing up but support was right on it and had the problem fixed in no time. I had a free guided setup call to walk over the rest of the app and found that it will replace some other apps we are currently using which is going to save me money. Highly recommend!

Mat's Hot Shop
Australia
2 months using the app
April 26, 2024

The app has been incredible to use and is an essential part of our business. The support team has been top notch (shout out to Pam) and always responsive to troubleshooting issues, which are often responded to and fixed within a matter of minutes. Would highly recommend this app for anyone looking to manage pre-orders.

Budget Smiles Direct
Australia
2 months using the app
January 24, 2024

Set up was fairly straight forward. I did all my own set up and connecting then used the free call to make sure I did it all correctly. Jolo was very helpful on the call and in 15 minutes we had it all checked over and ready to go.

BowBars Archery LLC
United States
About 1 year using the app
February 5, 2024

This app is exactly what I was looking for to manage our pre-orders. It is very simple to use, has good onboarding, and has enough features to customize for specific use cases. Robert the CTO has been extremely helpful getting us onboarded.

Oh and the price is very competitive for what they offer. Couldn't recommend this app enough for managing preorders.

LLUME Jewelry
Canada
9 months using the app
April 4, 2024

Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!

Tony by Toni
United States
About 1 month using the app
May 22, 2024

Jolo is absolutely amazing!! He helped walk me through every little detail- explain things, get things set up. Best support I have ever received on an app! So kind and helpful!!

JackCarrUSA
United States
3 days using the app
March 30, 2024

Phenomenal support. First time I ever got to sit back and let something get fixed. Thank You

Lièvre Shop
United States
Over 1 year using the app
June 7, 2024

Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!

lunatic femme
United States
About 18 hours using the app
April 18, 2024

Excellent customer service with Jolo! Really friendly and helped me get this setup. Awesome tech support and awesome experience so far!

WristClean
United States
3 months using the app