Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

January 3, 2024

Enorm tevreden over deze pre-order app! Duidelijke instructies, doet wat het beloopt en zelfs toen ik hulp nodig had, werd ik binnen een kwartiertje geholpen door een medewerker. Zeker een aanrader

LUXA
Netherlands
About 2 hours using the app
October 16, 2023

Jolo walked me through the Timesact App thoroughly and helped me understand how to navigate it. He was patient with me and very kind when I was confused. I definitely recommend this app to anyone wanting to begin offering pre-orders!

Magnolia Too Boutique
United States
12 days using the app
October 9, 2023

So far it's has been a pleasant experience. Interface are very user-friendly and straightforward. The team are very prompt in replying to any queries I have as well! Highly recommend!

Wagacy
Singapore
2 months using the app
January 3, 2024

Thanks for the grat costumer service! 10/10 recommend Jolo!

RUN24.MX
Mexico
About 3 hours using the app
November 10, 2023

Love this service. A converting machine

Servingbody
Canada
8 months using the app
July 4, 2023

The Timesact App is exactly what I needed - an easy to set up and use Pre-Order feature.

I had my onboarding call with June, who was incredibly friendly and helped me very quickly fix a couple of issues that arose because of my highly customized theme.

Can definitely recommend this App and superb customer service! 5 very well deserved stars.

Rayas Collective
Germany
8 months using the app
June 23, 2023

Today, Rommel from the support team was very helpful. He took the time to patiently explain how to use the Timesact Pre-Order app, and when we found a few issues during setup, he promptly escalated them and resolved them within minutes. I'm very grateful for Rommel's support and know that if I have any other questions, he and the Timesact support team will be there.

The In Gate
United States
Over 1 year using the app
June 28, 2023

Just had my onboarding with this app team and it was so great! They really covered all of their bases to be sure I understood how to work and run the system! Seems like an easy enough app to use and will be very helpful once I've got it all fully worked out!

Major Blue
United States
8 months using the app
June 15, 2023

Support is very responsive and helpful. Will get on a call with you if needed, even with short notice. Price is very reasonable for being a small business. A lot of great functionalities. Always room for improvement but overall a solid App.

Hawk Supplements
United States
Over 1 year using the app
May 29, 2023

Great app with great customer support, fast and courteous (thanks Andrei). The app is a much better option than our previous pre-order app with more functionality and features including scheduling of when pre-orders show and integrating "back in stock" email alerts into the same app

Chief Nutrition
Australia
8 months using the app