Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

September 16, 2023

Amazing app, very easy to use. Helpful team! If you have any trouble to set something, they help you right away. I recommend it 10/10

Predire Paris Srbija
Serbia
6 months using the app
Edited September 16, 2023

Fast, Reliable and Awesome customer service! The program had a few glitches with my store's theme, but they re-programmed some things on the backend and followed-up with me to make sure everything was working. They even made more tweaks after I told them it was pretty much fixed...above and beyond service :)

Drink GREEN Daily
United States
2 months using the app
November 6, 2023

Just installed and had their team walk me through it on a 30 minute call. Super easy and clean install. Also their team members are super helpful and well versed. Was able to answer all my questions.

sloansymington
United States
4 days using the app
October 31, 2023

I wholeheartedly recommend Timesact on shopify to take care of your preorder. It's easy to use, and it sets you up perfectly. Their customer service is second to none. I was doing something wrong with my setup, and reached out to customer service, and they responded quickly, and effectively in taking care of my issue. Now my presale is set up seamlessly!

Nicasio & Co.
United States
6 days using the app
October 31, 2023

Timesact has been awesome so far! So easy to use - very user friendly. And the free setup support call is awesome. I personally had Jolo do my setup support call and he was so friendly and helpful.

Prima Medical
United States
11 days using the app
February 22, 2024

kudos to her

Atomic Defense
United States
15 days using the app
November 2, 2023

Jolie was absolutely amazing. Made the onboarding process easy to understand. The app itself is not very complicated if you give it a few minutes of exploration and the YouTube videos make it very easy to follow along and learn without needing too much outside support. I suggest taking to time to utilize the free 30 minute call to get any add all questions answered I. Real time with a visual representation of what to do as you follow along. Absolutely necessary app!

Anubis Athletica
United States
4 days using the app
September 28, 2023

These guys rock! I had a couple of instances where installing other apps interfered with theirs and they fixed it within a few hours. My latest incident was caused by an upgrade in my theme and they took care of it in less than 30 minutes. Best of all, they fixed another issue I had and that was totally unrelated to their app.
A+ support, I strongly recommend,

Sweet Imports
United States
About 2 months using the app
June 29, 2023

Great product, has all the features and functions you need from a pre-order/back in stock notifier. The customer service is even better. Jon was incredible. Super quick to respond and fix my technical issues (which were my own doing). Great product, I can see why it has so many 5 star reviews.

Woofel
Australia
2 months using the app
May 28, 2023

GREAT COMMUNICATION!! & were willing to help me even further after answering my main questions, lesley & john where the people I had in my meeting & they were both amazing people gave compliments on the site when done also cant wait to do so much more business with them in the future.

EJ's Vintage Racks
United States
3 months using the app