Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

March 15, 2024

Best customer service ever. I really feel that this team help me out with everything I need concerning to Shopify and pre order orders! Congrats guys!

Favorite People
Portugal
11 months using the app
December 15, 2023

Amazing customer support! Very responsive over email, chat, and they even hop on Zoom calls to walk you through set up and troubleshoot any questions. App is flexible, so you pay for what you use, and can downgrade when you don't need the features. Incredibly satisfied with this app.

The Invocation
United States
10 months using the app
December 26, 2023

This app functions exactly like I had hoped. I’ve tried two other pre-order apps, and they were missing some of the features that I find absolutely critical for my business. Not only that, any issues that I’ve had, their customer support is fast and efficient. Highly recommend.

Panther Lights
United States
3 months using the app
April 7, 2024

Great service, fast reply and amazing app. Rommel went byond and above to make sure that all my request issues were resolved.

Highly recommended

Micky Mart
Australia
About 1 year using the app
March 1, 2024

I faced some issues setting up the widget and the team was extremely responsive and helpful! The issue was resolved in a matter of hours via email and the app itself was very useful in helping me set up preorders for my online e-commerce store. Thanks to the team for the swift assistance.

achim studio
Singapore
Over 1 year using the app
February 9, 2024

always give good service, every time i need something they are always helpful.

Electra Mirrors
Australia
Almost 2 years using the app
April 26, 2024

Great Pre-order app that covers all of our requirements and very helpful customer support. Recommend.

Sleeper
United States
5 months using the app
November 27, 2023

I am writing this because I would like to support their business after the video call. The customer service is amazing.
I am starting a small apparel e-shop site and wanted to add the pre-order option before the actual delivery.
If you download the app, it will allow you to schedule a private 30 min video call so they will walk through and help you set up what you need. I normally get confused easily but It's very simple.
The adviser was very helpful, patient and productive!!
I HIGHLY RECOMMEND!!!

My Store
United States
About 2 months using the app
April 12, 2024

Fantastic support... updated my theme and didn't copy the code over... 2 mins and Rommel had it fixed and working again.

Willows & Co
United Kingdom
Over 1 year using the app
December 14, 2023

This was truly a great experience. I have been shopping PreOrder apps and this is the best to date. Jolo made the experience worth it. he is a great instructor, very informative and very helpful in getting the product integrated into the store. I look forward to more developments from this company

The Beauty Standard
United States
9 months using the app