Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 3, 2024

Super fast and friendly customer support, we needed a little coding done to match our theme and they rocked it. Works well for all our preorder products. Highly reccomend!

Popov Leather®
Canada
25 days using the app
January 26, 2024

They go beyond and then some in customer service. Set up was user friendly. Don't be afraid of using this tool for your business. Think of it like having another person on your staff. I'm so glad I have them on my team.

317GetaGrip
United States
5 months using the app
February 10, 2024

Using this app for a second round of pre-orders. It is by far way easier to use than any of the other apps I have tried. I was also experiencing some issues and the customer support was SO QUICK and helpful. I 100% would recommend this app :)

Iksplor
United States
10 months using the app
April 9, 2024

The preorder app offers a seamless experience, making it effortless to reserve items in advance. Its user-friendly interface allows for easy navigation, ensuring a smooth preordering process. The app's functionality is commendable, providing timely updates and notifications regarding preorder status. What truly sets this app apart is its exceptional customer support. The support team is incredibly helpful, promptly addressing any queries or concerns with professionalism and efficiency. Their dedication to customer satisfaction enhances the overall experience, making preordering a breeze. Overall, it's a fantastic app that delivers on its promise, with top-notch support to boot. Highly recommended for anyone looking to preorder hassle-free.

Lumiere & Co.
United States
3 months using the app
November 26, 2023

This app is fantastic. I've been using it for Pre-Order. The team was really helpful in helping integrate it into my theme. They were fast and incredibly responsive. I also love the pay as you go option. It's easily customizable and the support is great. Highly recommend and am super happy with it so far.

Ocean Peak Designs
Canada
10 months using the app
July 9, 2024

Great support!
I received an immediate answer and the issue was solved within minutes.

bitConsult
Switzerland
About 1 hour using the app
February 16, 2024

Jolo was amazing walking me through and setting up the pre-order and notify me through Timesact. He answered all my questions with care and attention. The platform seems very easy to navigate and I am looking forward to using this tool in our world.

LloydSadd
Canada
8 months using the app
April 26, 2024

Absolutely fantastic customer service, I constantly need lots of help and updates and tricky things and they are always online to support and always get the problem fixed immediately.

Sleepy Denim
Australia
About 1 month using the app
May 30, 2024

Great experience so far - They offer a Free Setup call and walk you through everything. App has all the functions I was looking for regarding dynamic text which shows on the product page, notification email reinstating that it's a pre-order and more. I'd recommend.

Feiona Jewelry
United States
About 6 hours using the app
December 20, 2023

I’m very happy to have switched to your app. Great functionality and support have been amazing. Really appreciate. As a small business owner wearing many hats, often multiple ones at the same time, this kind of support can make a massive difference in time of need. Yesterday, because of stock issues, I had to prepare different pre-order messages in such a hurry before heading to the airport and credit to Pam who was fantastic. Keep up the great work.

TROVERR Australia
Australia
3 months using the app