TrackingMore Order Tracking

TrackingMore Order Tracking

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and branded tracking page, which enhances the customer experience by keeping them on the merchant's site. It offers robust tracking capabilities and customizable pages, allowing for easy navigation and up-to-date order tracking. The app is noted for its reliable performance and straightforward setup. Support, particularly from team members like Ashley, Asha, and Richie, is frequently praised for being quick, helpful, and efficient in resolving issues.

May 19, 2022

Very helpful and respectful. No more than 10 minutes they help me with my problem. Definitely will recommend!

Heycoolfan
United States
About 1 month using the app
TrackingMore replied May 19, 2022

Hello there!
Thank you so much for your support to our customer service. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

Edited December 18, 2020

Best tracking app I've ever used. highly recommend it. It does the job with ease and it lets customers see where their order is accurately

Universal Silicone Lids
Botswana
About 1 month using the app
May 23, 2022

Sunny was great he help me with the set up process. The features looks aamazing and will allow my customer shopping experience to be amazing

Moorecart
United States
About 1 month using the app
TrackingMore replied May 23, 2022

Hello there!

Thank you so much for your support to our customer service. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

November 15, 2023

i am very happy with my subscription, it's a good Apps very useful and very great Clients Services, thanks to Ashley she was perfect :).

Afrovanilla
France
1 day using the app
TrackingMore replied November 16, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

December 4, 2022

I have chosen this app to help reduce reach back from my customers wondering where their orders are going to arrive. We are new to the platform and would like make an outstanding impression on our customers'. I believe this app will help us achieve that goal.

Player's Artistry Cellphone and Accessories
United States
About 1 month using the app
TrackingMore replied December 7, 2022

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

Edited November 1, 2023

The app is incredibly user-friendly, boasting a clear interface and a plethora of options for customizing the tracking page. I was particularly delighted with the round-the-clock, friendly, and responsive customer support. They went the extra mile to help me change the font style on my tracking page to match the one I use throughout my entire website, even though this font wasn't originally on the list of supported fonts. I'm thoroughly satisfied with my experience and highly recommend this app!

DRAWandCARE
Ukraine
1 day using the app
TrackingMore replied November 6, 2023

I appreciate your compliments! We are overjoyed that you found our service to be satisfactory and truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

March 6, 2023

Very good application for stores that want to track their orders status from the beginning to the end of the process !

ByTheSpy
Belgium
About 1 month using the app
TrackingMore replied March 6, 2023

Hello there!

Thank you so much for your support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️
If you need help, please feel free to contact us on Live Chat anytime.
Best luck with your business!

Best Regards,
Chris | Trackingmore

March 9, 2022

We've had our first few orders process and without a single hitch this app tracked and processed them flawlessly. Very impressed with the efficiency of this app!

Her Legacy Beauty
United States
About 1 month using the app
TrackingMore replied March 9, 2022

Hello there!

Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️

If you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Chris | Trackingmore

May 3, 2020

Was great right up to the point that they pulled tracking for Royal Mail just after I bought tracking for 300 orders. Tracking is usually delayed also by half a day which makes for some unhappy customers. Not a great experience.

Forever Green
Australia
About 1 month using the app
July 1, 2022

j'avais besoin d'un coup de main niveau tracking le service client fais pas Joanne , l'assistance était vraiment bonne je vous conseille cette appli

babyru.ch
Switzerland
About 1 month using the app
TrackingMore replied July 8, 2022

Bonjour à tous,

Nous sommes touchés de savoir que vous appréciez notre service ! C'est toujours notre plaisir de fournir le meilleur support de qualité que vous méritez. Au nom de l'équipe TrackingMore, je tiens à vous remercier de nous avoir fait confiance. Nous vous apprécions, vous et votre entreprise, et nous nous engageons à faire de notre mieux chaque jour pour mieux vous servir ! Nous nous réjouissons d'être à votre service lors de votre prochain projet.

Bonne chance avec votre entreprise!

Chris|SuiviPlus