Reviews (195)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy installation and user-friendly interface, which streamlines order tracking and reduces customer inquiries. The responsive support team quickly resolves issues, enhancing merchant satisfaction. Its customization options and multilingual support allow for seamless integration into various store brands, improving website professionalism and customer trust. Merchants find it offers great value and effectively boosts customer satisfaction.

January 27, 2018

teribble app dont install it doesnt even work

Goodhumanity
United States
41 minutes using the app
November 20, 2019

Every functions runs well! I like the system. It will helps my customers get the tracks and make our store too be trustworthy day by day. Thanks

Best Choice Style
United States
36 minutes using the app
Edited March 11, 2021

This wasn't exactly what we were looking for. So we deleted the app. After a few days, Eoscity refunded the $48 annual subscription.

ExcellentSupply.com
United States
29 minutes using the app
Shark Byte, Inc replied March 6, 2021

Hi! Thank you for you feedback. Please let me to explain that the free trial wasn't activated because it was a second time the app is installed on the store. The first time, ...

March 4, 2017

app doesn't and has very limited instructions on how to use it

Lavishdesign
United States
16 minutes using the app
January 23, 2018

Charged me $18 for having the app for no more than 10 minutes. Was promised a refund over a week ago and still not had anything.

Doesn't work anyway. Prefer Tracktor

Twinkle Tootsies
United Kingdom
11 minutes using the app
June 17, 2019

Impossible to select carrier.... useless and waste of time
Impossible de choisir les transporteurs donc c'est juste une perte de temps

TWS équipement
France
4 minutes using the app
Shark Byte, Inc replied June 18, 2019

Hello, TWS équipement,

Thank you for your message to us. Trackr app supports more than 900 carriers all over the world. Their list can be found on app’s preferences page. ...

May 9, 2020

YOU HAVE TO PAY THEN USE.
NO ANY FREE DAY.
YOU HAVE TO PAY THEN USE.
NO ANY FREE DAY.
YOU HAVE TO PAY THEN USE.
NO ANY FREE DAY.

ELECTRICAL WAREHOUSE
Australia
4 minutes using the app
Shark Byte, Inc replied May 9, 2020

Hi, Thanks for your time leaving the feedback. As I stated in the email I just sent, the problem was that you tried to activate the annual plan which doesn't provide free ...

Edited February 17, 2017

awesome app, always received great support when I've emailed in as well

Sunday Gold
Canada
July 4, 2019

Solid app - has helped our customers track their own packages. Interface is easy to use, has good options and support is always friendly, ready to help and efficient too! Thanks.

BladesPro US
United States
November 30, 2024

Diamond Painting Expert
Netherlands
19 days using the app
Shark Byte, Inc replied December 1, 2024

Hello, Diamond Painting Expert!

Many thanks for the 5-star rating! We're happy to know that our app met your expectations.

If any questions arise or assistance needed, don't ...