Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy installation and user-friendly interface, which streamlines order tracking and reduces customer inquiries. The responsive support team quickly resolves issues, enhancing merchant satisfaction. Its customization options and multilingual support allow for seamless integration into various store brands, improving website professionalism and customer trust. Merchants find it offers great value and effectively boosts customer satisfaction.
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It doesn't even work.... I tried installing it over again. Clearing cookies...etc. Nothing. Can someone help me out here?
I emailed twice to get some support with adding this app. Unfortunately I got no response nor did the app work. Uninstalled
it doesn't work. Do not install it
I have just signed up for the yearly plan but am in trial stage. The App was set up quickly even though I found the dashboard a bit cumbersome. After chatting with support by email I have discovered there is no management dashboard where I can see all orders and their status. This is a real issue for me and I can bot believe that a paid app does not have this. I am not sure how the app will work and how customers will get their notifications etc. I might have to uninstal but will see how it goes for now
Hello Lifestyle Travel Trading,
Thank you for your feedback. We have dashboard implementation on the app’s development plan. For now we provide 15 days Free trial, which helps to evaluate how app is performing, also - very attractive pricing. If you need any help or have questions regarding app set up or performance - our support team is always ready to help. Please email us at support@parceltrackr.com.
Kind regards -
Trackr team
Marius,
Our APPs is working now for Canada Post, but it has been charged twice, as I uninstall once and reinstall, could you please help me for that?
Every functions runs well! I like the system. It will helps my customers get the tracks and make our store too be trustworthy day by day. Thanks
Doesn't works "order not found"
damn, it don't work at all, wasted of money
Horrible. Doesn't work and no one to ask for help. Tried many different instructions, researched all the carriers and added them to the list and still nothing. Don't bother with this one.
you cannot use it for 2 different websites
it synchronizes the settings, while you want to use different logos and texts
Thank you for the review. Although, 2 Trackr apps on different websites should be completely separate. Could you check if issue persists if you logout from one store while working on another please? I also emailed you so will be waiting for your reply. :)