Reviews (189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.
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Every functions runs well! I like the system. It will helps my customers get the tracks and make our store too be trustworthy day by day. Thanks
Doesn't works "order not found"
damn, it don't work at all, wasted of money
Horrible. Doesn't work and no one to ask for help. Tried many different instructions, researched all the carriers and added them to the list and still nothing. Don't bother with this one.
you cannot use it for 2 different websites
it synchronizes the settings, while you want to use different logos and texts
Thank you for the review. Although, 2 Trackr apps on different websites should be completely separate. Could you check if issue persists if you logout from one store while working on another please? I also emailed you so will be waiting for your reply. :)
teribble app dont install it doesnt even work
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app doesn't and has very limited instructions on how to use it
This wasn't exactly what we were looking for. So we deleted the app. After a few days, Eoscity refunded the $48 annual subscription.
Hi! Thank you for you feedback. Please let me to explain that the free trial wasn't activated because it was a second time the app is installed on the store. The first time, the trial was issued July last year. A new user can see that free trial is offered before approving a payment but I explained the Shopify billing process by email. I hope we can discuss the situation further. I also issued the refund for unintended payment.
Charged me $18 for having the app for no more than 10 minutes. Was promised a refund over a week ago and still not had anything.
Doesn't work anyway. Prefer Tracktor