Reviews (189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.
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App doesn't work. Waste of money.
No way of cancelling my plan and it is frustrating... Sort it out and stop charging people on the backgroung!
Non existent support. No one will ever answer you ++ app does not work, so just a losing proposition all the way around!! Way to kill Oberlo's reputation!!!!! 000 Stars, only gave 1 star because shopify requires it!!
I was installing the app but I got a error message. It is not working anymore and there is not option to contact the support !
Hello, dear Kilya Beauty,
the temporary technical issue was solved and fixed. If you want to try Trackr app services - please do so, we've sent you a special offer to your email .
Have a great day!
support@eoscity.com
kind regards -
Trackr team
NOT WORKING, NO RESPONSE, DO NOT recommend,
It doesn't even work.... I tried installing it over again. Clearing cookies...etc. Nothing. Can someone help me out here?
I emailed twice to get some support with adding this app. Unfortunately I got no response nor did the app work. Uninstalled
it doesn't work. Do not install it
I have just signed up for the yearly plan but am in trial stage. The App was set up quickly even though I found the dashboard a bit cumbersome. After chatting with support by email I have discovered there is no management dashboard where I can see all orders and their status. This is a real issue for me and I can bot believe that a paid app does not have this. I am not sure how the app will work and how customers will get their notifications etc. I might have to uninstal but will see how it goes for now
Hello Lifestyle Travel Trading,
Thank you for your feedback. We have dashboard implementation on the app’s development plan. For now we provide 15 days Free trial, which helps to evaluate how app is performing, also - very attractive pricing. If you need any help or have questions regarding app set up or performance - our support team is always ready to help. Please email us at support@parceltrackr.com.
Kind regards -
Trackr team
Marius,
Our APPs is working now for Canada Post, but it has been charged twice, as I uninstall once and reinstall, could you please help me for that?