Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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This app is easy to install and easy to use. A must in any store as it ads a real professional touch and it has a clean design.
Best of all, the customer service is 10/10. If you have any issues or get stuck, they really go above and beyond to help. Would highly recommend.
Hello support in the preview the display is shifted and the heading in very large letters what can I do?
The customer service is great! Talked with Anh through chat, she replied fast and was very helpful! Recommend
Excellent service and the application does what it says while installation is easy. Recommended without hesitation.
Tracktor is the best app for shipment tracking! Very easy to setup and use and our customers love the visibility. Any page formatting issues and the team at Tracktor is quick to respond and fix - thanks Matt!
Thank you for the great support, Annette! Absolutely recommendable. my problems were solved in a few minutes. Now every Customer can get informations regarding the delivery very easily.
Der Support ist sehr schnell und effektiv - trotz der riesengroßen Entfernung zwischen den USA und Deutschland. Die App läuft nun einwandfrei und ist sehr transparent. Kundinnen und Kunden erhalten auf ganz einfachem Wege sämtliche Infos zur aktuellen Lieferung. Es ist immer von Vorteil, wenn man beim Feinschliff der App einen guten Partner an seiner Seite hat. Ich bekam den dringend benötigten Support in Minuten. Das Problem wurde sofort erkannt und unmittelbar behoben. So stelle ich mir das vor. Klare Empfehlung von meiner Seite.
This app works great in Europe & support really helped us install it properly.
Much recommended thank you !!
Tracktor recognizes so many carriers which is what we needed to ensure customers were getting correct tracking information. Plus fantastic customer service.
great app. easy to set and use. highly recommend
Highly recommend Tracktor Order Tracking by ShopPad. It came suggested from my online research and have to say I was overly impressed with how easy it was to install and setup in our e-commerce store. Great value add for customers, and save time on not having to follow up with postal services. Also their support team are responsive and helpful too if you have any queries.