Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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We can now provide much more branded and professional looking tracking to our customers, which they love. It integrates mostly very well with our shipping company. After suggesting an improvement, we had a response back within a few hours and the change was made within a few days. Thank you!
This app is a game changer in our store! It makes the shipping process so much more transparent for our customer who are far more satisfied since we installed the app! Additionally the customer support is absolutely great. We get fast answers for every question which comes up. Highly recommended!
I discovered this application by chance and I must admit that it is the best to track your package.
The service is top notch, the operation of setting up the tracking links was fast and I strongly recommend again for your actions.
Amazing experience. Responded within SECONDS, and was vey patient when helping me out. We resolved my issue. Outstanding customer service.
une équipe excellente et très réactive en cas de problème je recommande vivement cette application
Best tracking app ever. I love this app and I love their super fast customer service. Highly recommended!
The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.
Amazing app and support, I highly recommend it!
Error was found quickly, thank you very much. Support was friendly and I like to write again if something is wrong.
Excellent customer service! Fast to respond to emails and willing to do a lot of the technical work for us.