Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Excellent customer service! Fast to respond to emails and willing to do a lot of the technical work for us.
So far, so good! I needed help with support right off the bat & they responded & fixed the issue immediately.
Incredible customer service. Very responsive. Abby S is a credit to their organisation. Keep up the great work
GREAT APP IT FEELS SO MODERN. MY CUSTOMERS ARE TELLING ME THAT THEY REALLY APPRECIATE ME USING TRACKTOR.
Awesome looking Tracking App & Awesome Support :)
The team at Tracktor have been brilliant! Mandy in particular has gone out of her way to make our experience a good one. She has answered our questions in a timely manner and helped us set some of the courier mapping which has saved us lots of time. She also surprised us with improving the layout of our tracking page! It looks slick now.
I can't recommend them enough! Six stars!
I've only used it in test mode but it is waaay better than 17track.net which really didn't live up to its fodder. I think I'm going to stick with many of the apps that I find on ShopPad.com, which really speak to the website and helps to give it more personality by creating many customized attributes, making my website appear all hand-built without themes. It is shaping up to become a greater website because of these apps!
I am loving this app. It makes it so much easier for customers to track their package. This app is a must have!
I used this app to track orders and Mandy Hom helped us get this set up. Super fast responsive time and very nice. Got this done so quick for us.
awesome app! so easy to use and very helpful