Reviews (740)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing customer inquiries by providing detailed, real-time order tracking. It features custom order statuses and a user-friendly interface that integrates seamlessly with Shopify, supporting multiple carriers. The support team is praised for their quick and efficient service, and the app is noted for its easy setup and aesthetic integration with merchant websites, enhancing both operational efficiency and customer satisfaction.
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Love love love this app! This is the best value you can buy for an order tracking app. On top of that, their service is top notch and will style your page perfectly to match your store (for free).
Tracktor Order tracking has a really nice design! it works great on our website at www.nextgenpodz.com
This app is amazing and really helps with my customer satisfaction - superb support! All around A plus
Love the app especially for dropshipping. Blacklisting countries is hugely beneficial. Awesome email support.. Team helped me over Christmas as well so absolutely loved the support.
Great app, has an amazing layout also! Would def reccomend. Amazing and quick support team also.
Check it out on www.troopix.com! :)
Great app, have used it on a few stores now and it is fantastic! Highly recommend
Suuuper awesome support! They had an answer for me right away and even did some custom code to help it fit with my theme.
Having used Tracktor for a few months now, I can easily say it is one of the very few (2-3) apps that are a must for my store. We tried chat bots, more promenient FAQ pages/sections, emails, etc. and nothing seemed to make an impact in our support queue - and many of those emails were just people looking for an update on their order. Eventually, based on a recommendation we tried Tracktor and since then we've seen a 80-90% reduction in our Support queue. First, it fully integrates with everything (including one of our other must-have apps, OrderlyEmails), and it shows all the information that we need. Big bonuses include the ability to "override" shipping locations by country, and the fact that when our customers open up their order via the Shop App, it automatically takes them to our tracktor page. Thank you for creating such a great app! :)