Tracktor Order Tracking
Reviews (738)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries by providing real-time, customizable order tracking directly on their websites. It features a user-friendly interface and seamless Shopify integration, enhancing site functionality and customer service management. The support team is noted for its responsiveness and effectiveness, often making direct adjustments to resolve issues quickly. Merchants recommend this app for its comprehensive features and reliable performance, which significantly improve order tracking and customer satisfaction.
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I hate to leave bad reviews, but I dont know how this app has a 4.9 ratings! Support is none existent, the app doesn't work with my shop. Track simply doesn't return any info where as their competitors who offer free 100 orders per month works like charm. I contacted them and told them this but no answer was given.
Seriously guys you should up your game if you want to charge premium prices compared to other apps. Being the worst in tech and support and want to charge the highest simply doesn't work..
Constant harassment through email during the small trial
once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further
I read lots of good reviews. I'm still new here and I wanna try this app
wow amazing app get this now
I have been recommended by a friend. He gave me a great return so I will test it !!!
I actually like the app definitely good! BUT man it can get expensive, Look into other options if you cant afford at least the 100 a month option. Because once you pass 100 orders the price jumps to 100 a month!
Very cool add-on for my store. Thanks traktor for providing this very useful app.
Thjis app sucks and the people who sit behind it suck! Zero customer support and the app does not work on my site. They have ignored my requests to find out what the problem is. $14.99 a month? They must be out of their minds!
I'm sure after they read this review they will scramble to get something done, thus far they have done ZERO.
Oh wait, i have coin too and paying for it. Time to cancel that too!
Super App! Works Superbly Well! A Must Have App!
Doesn't work. For some orders, it doesn't show the tracking info. For the orders fulfilled in different packages, it shows only information for half of them.