Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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I like it a lot but the it seems the progress bar doesn't change color. It has stayed green for me.
Working find, easy to integrate, nice look, but it would be a 5 stars apps if:
You can track more than 1 tracking number in an order, faster response customer support & have notification to customer for each status update prior to shipment.
Was about to upgrade to business for $29.95, which is totally fine but they have almost tripled the price now and as marketers do, giving 30% off now, on a price that has gone up 300-400%. L O L!!!. Absolute extortion and other apps will do the same for way less. Super disappointed with this app and company.
Haven't used it yet but just installed and I have really high expectations! Love it so far though and will be following up.
Their customer care is outstanding ! They fixed numerous setup challenges in a blink of an eye and the result is terrific!
I hate to leave bad reviews, but I dont know how this app has a 4.9 ratings! Support is none existent, the app doesn't work with my shop. Track simply doesn't return any info where as their competitors who offer free 100 orders per month works like charm. I contacted them and told them this but no answer was given.
Seriously guys you should up your game if you want to charge premium prices ...
Constant harassment through email during the small trial
once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further
I read lots of good reviews. I'm still new here and I wanna try this app
wow amazing app get this now
I have been recommended by a friend. He gave me a great return so I will test it !!!