Reviews (1,285)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective support team, which quickly resolves issues. They praise its time-saving auto-translate feature for two languages and the option for manual edits, enhancing customer engagement and potentially boosting sales. The ongoing updates from developers also demonstrate a commitment to improving its features and usability.
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The team is listening our feedbacks and is so helpful, thank you so much for that !
Some minor issues to reveal :
1) Cannot translate "Alt text" from Image in multilanguage.
2) Other apps don't have all fields connected with the translation app.
3) Have one metafield that I can't find in translation
Thanks for trying out the app.
1) Alt text is not yet translatable at a Shopify platform level so unfortunately Translate & Adapt cannot enable this, but it is being worked on. There is a workaround in the short term: upload an additional image for the translated language (Settings > Files) with the translated alt text.
2) This is possible. It follows the same logic as the default resource: if it has been edited on the default resource, e.g. on the product page, it is visible in the app. If it has not been edited, then it inherits from the title and description and is hidden.
Please let us know at localization-product-team@shopify.com if these solve your challenges.
Traduction de l'anglais vers le français presque parfaite. Quelques ajustements manuels à faire dans les pages et menus mais globalement très satisfait.
Good feature. Really hope that the team can implement "Glossary/Dictionary" to apply translation for key words.
Great initiative and something that we have been longing for, better from an SEO-perspective, better compatibility etc. Maybe add a paid feature for automatically translate more than 2 lang?
Hi, thanks for trying out the app. We'll be in touch.
Translate & Adapt Team
Great functionality and easy to use. I had hard coded extra headings into the theme code and it was a simple process of rather adding these to the locale file and then they became available within the app for easy translation.
Good start, but needs integration with apps so you can translate apps that change the front-end also. Hoping we can get a fully native Shopify translation soon.
easy great tool for translation
worts app ever
Hi Mufasa, We would love to learn more about your experience with the app which led to this review. Feel free to edit the review to tell us what went wrong, and we will also try to reach out via email and see if we can help!
Shopify support can be amusing. Every once in a while, you will come across a gem of a support person. This time was not the case. First, Rona passed the buck by asking me to go through a verification process. Understand that to open a ticket, you have to verify yourself. Only then can you open a ticket. But that wasn't enough. So, Rona emailed me to request a chat and verify myself. Asked me to give the support person a ticket number. So, I went through the process and gave Alex the ticket number. Without reading the case notes, Alex wants to know if I followed the steps in the email sent by Rona! What?!
So, I copied and pasted Rona's email and pointed out that the instructions were to open a chat request and (re)verify myself, which is what I was doing. The next 30 minutes were amusing and painful as Alex couldn't follow simple requests to visit the URL of the website I provided to see the errors for himself. Instead, he repeatedly asked me to send him screenshots by uploading them via the File/Content. Instead of seeing the errors for himself live, he repeatedly asked me to upload screenshots.
Then, when it seemed that it couldn't get any more bizarre, it did. Alex sent me a screenshot of what he saw on my website. At the bottom of the screenshot was a button I asked him to click on, and he could not find it! So, I asked him what he saw on the bottom of the screen, if he saw a coral-colored button, and if he could please click it. He finally found the button (resembling the screenshot HE had sent) and clicked it. Then, it walked him through step by step to point out the error. Wow.
Finally, I suggested to him that it was beyond him or Rona to be able to help and if he could PLEASE escalate the issue as the development team probably needed to look into it.
The app doesn't translate the titles of products consistently. It skips translating some titles but does translate the description. Of course, it is a free app, so I guess we shouldn't expect much...
The above interaction was on Tuesday, April 11, 2023. Still no update.
Sorry you had a bad support experience here, I read the notes. This is the product team: on the issue of not translating / inconsistently translating product titles, looking in your store/app for the products that are English where you want to be Spanish: not sure of your workflow but it's because you have English text saved in the Spanish title box. For example I deleted the English and auto-translated Reflx Lab 400 Daylight (400d) Color C41 35mm 36 Exp Film and you'll see it's now in Spanish. Is it possible that you duplicated products, and then edited from there? As that copies the translations over and considers them manually edited, so locks them off to auto-translation unless you delete content, save, and then re-translate. But yes it appears that the reason they're showing in English is because English is saved where Spanish should be; though I'm not clear how that's happened. We're available on localization-product-team@shopify.com if you want to talk through.
Translation is pretty good, you have to make small adjustments. Overall it brings a lot of value to the shop as there are a lot of words you need to translate, doing this manually would be a real challenge.