Reviews (2,491)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its multi-language translation and currency conversion, essential for international e-commerce. They appreciate its user-friendly interface, easy Shopify integration, and responsive customer support. The accurate translation and reliable currency conversion are highlighted as enhancing the shopping experience for global customers, significantly aiding in business expansion and customer base growth.

July 16, 2024

Une application de traduction multi-langues est essentielle pour ma boutique en ligne internationale.

JFA Constellation Jewellery
France
7 minutes using the app
June 27, 2024

very good

SIKAI CASE
Hong Kong SAR
About 2 hours using the app
May 9, 2020

This app is great. Took me a little while to figure out everything but the customer service is top notch and always there to help you. This is the best free translation app I have used and god knows i have tested many. You will always get amazing help from the team in case you have a problem.

SubtlEarringsOntheGo
France
Over 4 years using the app
May 10, 2024

Coolibbey
China
About 1 month using the app
February 27, 2024

Stay far away from this app!

The translations they offer are terrible and trying to communicate with their customer support team is like talking to a wall.

They simply do not care in the slightest about your problems with the app as long as you pay them money. I have used this app for almost three years and therefore I have a lot of experience with their customer support.

Seriously save yourself the headache and the money and do not give these developers a single cent, for they do not deserve it.

Weriion
Sweden
Over 2 years using the app
Hextom replied May 5, 2024

Hi,

We sincerely apologize for any inconvenience you've experienced.

We've addressed and resolved some difficulties you've contacted us about. We've also sent several emails to you to gather more details, but we haven't received any replies yet.

Could you please check your inbox or spam folder when you have a moment, and reply to us? We're here to help further.

Thank you,
Hextom

Edited April 27, 2024

It took months to fix the reported problems. But in the end, they were all corrected. Not to mention that this is one of the best apps of its kind, taking the existing competition into account. If something change, I will also update this review.

Brincatoys
Portugal
4 months using the app
July 4, 2024

good

MANCSVERZUM
Hungary
32 minutes using the app
Edited August 16, 2020

Great app, easy to translate manually, good automatic translation and really nice customer service. Thanks to Emma and the Team!

Green Yoga Project
Spain
Over 4 years using the app
Edited August 16, 2024

Great app that offers different ways of translating. Manual or Auto, and also supports adding your own translated product images for different languages. Some issues so come up, but support is always ready to help. Very quick and supportive, providing good solutions or fixing issues themselves. Thanks!

SUNNYBAG GmbH
Austria
Over 4 years using the app
March 11, 2021

The app works great for manual and automatic translation. Support is really great, if you have any problems it will be fixed really quickly. Uses Shopify native translation which makes it easy to use.

Zo Zero
Netherlands
About 4 years using the app