Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 16, 2024

Anya, was incredibly helpful and patient explaining everything in a very professional way. Thanks Anya!

Ozzio Bazaar
United States
3 months using the app
ShopSocial, Inc. replied September 18, 2024

Hi Ozzio Bazaar,

Thank you for your kind words! We’re so glad to hear that Anya was incredibly helpful and patient in assisting you. We truly value professionalism and support, and it’s great to know that she met your expectations.

If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help!

August 22, 2024

anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help

My Store
United States
6 days using the app
ShopSocial, Inc. replied August 28, 2024

Hi My Store,

Thank you so much for your kind words! I’m thrilled to hear that Anya was able to resolve the issue and get everything back on track. It’s great to know that all 160 items are now available for sale. I’ll be sure to pass on your feedback to her—she’ll be delighted to hear that her assistance made such a positive impact. If you have any more issues or need further help in the future, don’t hesitate to reach out. We’re always here to assist!

July 26, 2024

Joel is an absolute beast of a customer service rep!
Friendly and fast - he handled my inquiry like a pro and got me the answer I needed. Keep doing what you're doing!

Ruby's Rubbish®
United States
About 1 year using the app
ShopSocial, Inc. replied July 28, 2024

Hi Ruby's Rubbish®,

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that Joel provided you with such outstanding service. Friendly and fast is exactly what we strive for, and it's wonderful to know he handled your inquiry like a pro. We’ll be sure to share your kind words with Joel. Thanks for being a part of the Trendsi family, and we’ll keep doing our best to serve you! 🙌✨

September 17, 2024

New shopify store owner and 1st time using the app so my experience is limited but Harold was helpful in answering my question

BeYoutiful Buttafly Boutique
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2024

Hi, BeYoutiful Buttafly Boutique.

Thank you for your feedback! I’m thrilled to hear that Harold was able to help you. If you’re enjoying your experience so far, we’d love it if you could share a 5-star review highlighting what you found helpful. Your support means a lot!

September 2, 2024

I do like the different type of styles you have

Beautiful Evie
United States
Over 1 year using the app
ShopSocial, Inc. replied September 4, 2024

Hi Beautiful Evie,

wesome! We’re thrilled you’re enjoying the variety! 🎉 It’s great to hear that the different styles are hitting the mark. If there’s anything specific you’d like to explore or if you have more ideas, just let us know—we’re here to keep the fun going and make sure you get the most out of it!

July 24, 2024

Integrating products from Trends is so seamless it seems too easy. I am so glad that I intergrated Trends products into my Shopify store. They have such a great selection.

Cart Retail
United States
8 months using the app
ShopSocial, Inc. replied July 28, 2024

Hi Cart Retail,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that integrating products from Trendsi into your Shopify store has been seamless and easy. It’s wonderful to know you're enjoying our great selection. Welcome to the Trendsi family – we're here to support you every step of the way! Happy selling! 🙌✨

August 28, 2024

Harold Rocks! Super cool support. Very responsive and knowledgeable. Extremely helpful and informative.

SavageBiz
United States
7 months using the app
ShopSocial, Inc. replied September 1, 2024

Hi SavageBiz,

Thank you so much for the awesome feedback! 🌟 We’re thrilled to hear that Harold made such a great impression with his support. It’s fantastic to know that his responsiveness, knowledge, and helpfulness stood out to you.

We’ll be sure to pass along your kind words—Harold will be excited to hear how much his efforts are appreciated!

If you need anything else, feel free to reach out. Thanks again for sharing your experience!

September 6, 2024

I was stuck with trying to figure out why items were showing sold out
Joel got right to it and directed me to the right section. Went step by step

Elemental Wear
United States
6 days using the app
ShopSocial, Inc. replied September 11, 2024

Hi Elemental Wear,

Thank you for sharing your experience! I’m glad to hear that Joel was able to help you resolve the issue with the sold-out items and guide you through the process step by step. It’s great to know that his support made a difference.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and ensure everything runs smoothly for you. Thanks again for your feedback!

October 28, 2024

Harold was very polite and professional! He made me very comfortable during my very first sale tonight!

ShopBJ
United States
7 days using the app
ShopSocial, Inc. replied November 1, 2024

Hi ShopBJ,

Thank you for sharing your experience! I’m so glad to hear that Harold made you feel comfortable during your first sale. We strive to create a positive and supportive environment for our customers, and it’s wonderful to know he delivered on that.

If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Congratulations on your first sale!

September 14, 2024

very easy! Love the products!

Southern Lush Co
United States
Almost 2 years using the app
ShopSocial, Inc. replied September 18, 2024

Hi Southern Lush Co,

Thank you for your feedback! We’re so glad to hear that you found everything easy and that you love the products! Your satisfaction means a lot to us.

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!