Reviews (3,785)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

January 22, 2025

AMAZING PRODUCT!

Rags & Royal
United States
Over 1 year using the app
ShopSocial, Inc. replied January 24, 2025

Hi Rags & Royal,

Thank you so much for the wonderful feedback! We're thrilled to hear that you love the product! If you need anything else, feel free to reach out—we’re here ...

Edited February 6, 2025

Raymart, Anya, and Harold were very friendly and efficient in answering all my start up questions on the customer support chat!

Frankie and Nola
United States
3 months using the app
ShopSocial, Inc. replied December 5, 2024

Hi Frankie and Nola,

Thank you so much for your kind feedback! We’re so glad to hear that Raymart was able to assist you efficiently and make your experience a positive one. ...

October 30, 2024

Trendsi is amazing!!! And the staff is always there for you. I want to send a special shout out to (Dave) who went above and beyond to help me with an issue that I myself caused. I’ve never had such great customer service. JUST AMAZING

ChanteUnique
United States
4 months using the app
ShopSocial, Inc. replied November 1, 2024

Hi ChanteUnique,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Trendsi and that Dave was able to assist ...

November 6, 2024

Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.

The Finer Way
United States
3 months using the app
ShopSocial, Inc. replied November 7, 2024

Hi The Finer Way,

Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a ...

December 12, 2024

I was very pleased with the quick and diligent responses from Lorie. Great Customer service!

Aurum HeirLoom
United States
4 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi Aurum HeirLoom,

Thank you so much for the kind words! We're thrilled to hear that Lorie was able to provide quick and diligent support. It’s great to know that our ...

January 16, 2025

Lorena was very helpful!

thehangerclothingcompany
United States
Over 1 year using the app
ShopSocial, Inc. replied January 18, 2025

Hi thehangerclothingcompany,

Thank you for your kind feedback! We’re so glad to hear that Lorena was able to assist you. We truly appreciate you taking the time to share your ...

October 22, 2024

I always have a great experience when I have to reach out to Trendsi. Today I had the pleasure to talk with Joel. He was amazing and was able to help me with my inquiry for my customer.

Bright N Beautiful Boutique
United States
About 3 years using the app
ShopSocial, Inc. replied October 25, 2024

Hi Bright N Beautiful Boutique

Thank you for your kind words! We’re so happy to hear that you consistently have a great experience with Trendsi. 🎉 Joel is indeed fantastic, ...

November 5, 2024

Had a syncing issue and JOEL was the best!! He helped me get my settings correct. Love Trendsi!

Essential Southern Charm
United States
Over 2 years using the app
ShopSocial, Inc. replied November 7, 2024

Hi Essential Southern Charm,

Thank you for sharing your experience! We’re so glad to hear that Joel was able to help resolve your syncing issue and get your settings set up ...

November 11, 2024

WOW just wow we have just started our Store and trying to use tik tok shop has been crazy hard. All of the staff has been awesome and go above and beyond to help you out, Great company to partner with! from Chette on the live agent chat. Real person not a robot! OR the set up and hour that Bernadette took out of her day to make sure we had everything right and us getting our first time demo ...

The GWA Boutique
United States
10 days using the app
ShopSocial, Inc. replied November 15, 2024

HI The GWA Boutique,

Wow, thank you so much for your amazing feedback! We're absolutely thrilled to hear that you’ve had such a positive experience working with us. It's ...

December 23, 2024

Chette was awesome- great customer service.

Michele Anns Boutique
United States
5 months using the app
ShopSocial, Inc. replied December 27, 2024

Hi Michele Anns Boutique,

Thank you for the kind words! We're so glad to hear that Chette provided you with excellent service. We'll be sure to pass along your feedback to ...