Reviews (3,585)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.
Refine
-
By rating
I recently used the Trendsi app on Shopify and had a fantastic experience! Raymert from customer service was incredibly helpful and responsive, making my questions feel important. The app itself is easy to navigate and perfect for managing my fashion inventory. I highly recommend Trendsi, especially with such great support from Raymert.
Hi Ayolonapparel,
Thank you so much for your wonderful review! We’re so happy to hear that you had a fantastic experience using the Trendsi app and that Raymert was able to provide such helpful and responsive support. We’ll be sure to pass along your kind words to Raymert!
It’s great to know that the app is helping you manage your fashion inventory with ease, and we truly appreciate your recommendation. If you ever need assistance in the future or have any questions, don’t hesitate to reach out. We’re here to support you!
Thanks again for choosing Trendsi, and best of luck with your business!
Thanks to Charles from Trendsi for answering all of my questions and pointing me in the right direction. I'm a new business owner and learning how to navigate around, he was very helpful and patient in answering all of my questions.
Hi Keeping It Cute Fashions,
Thanks so much for your review! We're thrilled to hear Charles was able to help you out. Welcome to the Trendsi family, and we're excited to be part of your business journey! 🚀
Very smooth transaction from your site to my store. User friendly program
Hi Candle, Canvas, and Clothing,
Thank you so much for your kind words! We're thrilled to hear that the transaction process was smooth and that you're finding the program user-friendly. We strive to make everything as easy as possible for our users, and it's great to know that it's working well for you.
If you ever need assistance or have any questions, feel free to reach out—we’re here to help!
Thanks again for your feedback and for choosing Trendsi!
Despite launching in New Zealand and Australia, Trendsi didn't think of adding a product size chart in the metric system to their products, which means that you have to manually change every product page to add your own size chart. This is because the size charts are different for each product as they are based on the product measurements. Hopefully that will be fixed soon, as it will put off NZ and Oz businesses from using the app.
You would have thought Trendsi would add this feature before launching a business in those countries?
Anya, their customer service representative was lovely though and really helpful 10/10
Hi Egg Ventures,
First of all, we would like to thank you for your feedback. Our sincere apologies for any inconvenience. This is never the experience we want you to have. I will make sure to raise your concerns to our products Team and they will reach out to you as soon as possible.
It's great to hear that Anya was able to provide helpful support—she’s definitely one of our stars! We’re always looking for ways to make the experience better for our users, so I'd love to hear more about how we can make things smoother for you. Do you have any suggestions on what features or changes would make the product sizing process easier for you? Your input will help us prioritize improvements moving forward.
Thank you again for your patience, and I hope we can improve your experience soon!
Should you have any questions and suggestions, feel free to reach out to our wonderful support team, Kindly email us at support@trendsi.com .
Best Regards,
Chette
Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution
Harold was very helpful in solving my issue in a very quick manner. Thank you for what you do.
Hello, Bloomjay
Thank you so much for the 5-star review! 🌟 We’re delighted to hear that Harold was able to quickly resolve your issue and that you’re pleased with the support. We appreciate your kind words and are always here if you need anything else. Thanks again for your feedback!
Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!
Hello, Suit Yourself Fashion
Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively.
Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him.
If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!
I just started setting up my new website and have been using Trendsi to import items to my site. I had some questions and Chette really helped me answer all of my questions as a new customer. She was not in a rush and she explained everything in detail. This experience gave me more confidence using Trendsi dropship service.
Hi,
Thank you so much for your wonderful feedback! We're thrilled to hear that Chette was able to assist you and that you found her guidance helpful. We're committed to providing excellent support, especially for new customers like you.
If you have any more questions or need further assistance as you set up your website, don’t hesitate to reach out. We're here to help you succeed!
I am very happy with Trendsi. They have a lot of natural fiber clothing and the support help with Dave/Raymart and others is over the top great. Highly recommend!
Hi Captain's Charitable Treasure Trove,
Thank you for your amazing feedback! We’re thrilled to hear that you’re happy with our natural fiber clothing and that Dave, Raymart, and the team provided you with great support. Your recommendation means so much to us!
This App is bar the best for drop shipping. Can't wait for more things to be added every week!
Hi,
Thank you for your feedback! I’m glad to hear that Joel provided quick and great customer service. We’re proud to have him on our team! If you need any further assistance, don’t hesitate to reach out.
Harold was exceptional (and fast to respond) and the problem with the store not connecting to the products was resolved and quickly with his great communication! I can only say that the support was very impressive and should I need anything in the future, I would not hesitate to ask!
Hi Lago Body,
Thank you so much for your kind words! I’m thrilled to hear that Harold provided you with exceptional support and resolved the issue quickly. We’re proud of our team, and it’s great to know their efforts made a positive impact on your experience.
If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!