Reviews (3,785)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

November 14, 2024

In my first few orders I accidentally messed up and cancelled one when all I needed to do was change a size. Harold walked me through what to do without making me feel incompetent and got the issue resolved. This company goes above and beyond, thank you Harold!

Peaks and Pine Boutique
United States
29 days using the app
ShopSocial, Inc. replied November 18, 2024

Hi Peaks and Pine Boutique,

Thank you so much for sharing your experience with us! We’re thrilled to hear that Harold was able to assist you and make the process smoother. It ...

December 8, 2024

"I’m in the process of onboarding with Trendsi and Anya has been amazing! She’s been super helpful, responsive, and made everything smooth so far. Looking forward to continuing this journey!"

Lola Ashford
United States
10 days using the app
ShopSocial, Inc. replied December 10, 2024

Hi Lola Ashford,

Thank you so much for sharing your experience! 😊 We’re absolutely thrilled to hear that Anya has been so helpful and has made your onboarding process smooth! ...

January 11, 2025

Charles from Trendsi took the time and understood the situation. He guided me through the steps and explained the process well.

My Store
United States
About 2 months using the app
ShopSocial, Inc. replied January 17, 2025

Hi,

Thank you so much for your kind words! We're thrilled to hear that Charles was able to guide you through the process and provide the support you needed. We always strive ...

February 23, 2025

Friendly customer service and quality dropshipper. Thanks Trendsi Team.

MARIGOLD KIDS
Australia
3 months using the app
ShopSocial, Inc. replied March 1, 2025

Hi MARIGOLD KIDS,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our customer service and are satisfied with the ...

November 12, 2024

Raymart was great! He answered all of my shipping questions, and ensured me that my customers would get their product fast, and on time!

GG’s Palace
United States
5 months using the app
ShopSocial, Inc. replied November 15, 2024

Hi GG’s Palace,

Thank you so much for your kind words! We're so happy to hear that Raymart was able to assist you and provide the clarity you needed regarding your shipping ...

January 9, 2025

Chette was able to help me comprehend the branding process. she was very nice sweet, knowledgeable and understanding. keep it Chette.

SabShape
United States
12 days using the app
ShopSocial, Inc. replied January 17, 2025

Hello SabShape,

Thank you so much for the kind words! We are so glad we could help you with the branding process. It was a pleasure working with you, and we appreciate your ...

October 24, 2024

I love Trendsi and their products. So easy to use. I had some issues syncing products and I was communicating with Raymart through email and he was the best. He was so patient with me and really helped me understand the issues I was having, and helped me correct them. Thank you again Raymart!

Effies Finds
United States
Over 1 year using the app
ShopSocial, Inc. replied October 29, 2024

Hi Effies Finds,

Thank you for your fantastic review! We’re thrilled to hear that you love Trendsi and find our products easy to use. It’s great to know that Raymart provided ...

December 30, 2024

Harold was very patient and helpful in resolving the issue.

My Fantastic Find
United States
About 1 year using the app
ShopSocial, Inc. replied January 17, 2025

Hi My Fantastic Find,

Thank you for your kind words! We're thrilled to hear that Harold was able to help with your issue. We truly appreciate your feedback! 😊

January 7, 2025

Excellent customer service - good shipping!

NEWYORKLISTED
United States
6 months using the app
ShopSocial, Inc. replied January 17, 2025

Hi NEWYORKLISTED,

Thank you so much! We're thrilled to hear you had a great experience with our customer service and shipping. We appreciate your feedback!

November 4, 2024

Just starting out with Trendsi and their support has been more then helpful, very fast and detailed responses from the agent Joel that really helped clarify and do the initial setup correctly.

Hera
United States
3 months using the app
ShopSocial, Inc. replied November 7, 2024

Hi Hera,

Thank you so much for sharing your experience! We’re thrilled to hear that Joel was able to assist you with your initial setup and provide fast, detailed responses. ...