Reviews (3,609)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

July 23, 2024

Thanks to Charles from Trendsi for answering all of my questions and pointing me in the right direction. I'm a new business owner and learning how to navigate around, he was very helpful and patient in answering all of my questions.

Keeping It Cute Fashions
United States
6 months using the app
ShopSocial, Inc. replied July 25, 2024

Hi Keeping It Cute Fashions,

Thanks so much for your review! We're thrilled to hear Charles was able to help you out. Welcome to the Trendsi family, and we're excited to be part of your business journey! 🚀

October 28, 2024

Harold was very polite and professional! He made me very comfortable during my very first sale tonight!

ShopBJ
United States
7 days using the app
ShopSocial, Inc. replied November 1, 2024

Hi ShopBJ,

Thank you for sharing your experience! I’m so glad to hear that Harold made you feel comfortable during your first sale. We strive to create a positive and supportive environment for our customers, and it’s wonderful to know he delivered on that.

If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Congratulations on your first sale!

September 17, 2024

New shopify store owner and 1st time using the app so my experience is limited but Harold was helpful in answering my question

BeYoutiful Buttafly Boutique
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2024

Hi, BeYoutiful Buttafly Boutique.

Thank you for your feedback! I’m thrilled to hear that Harold was able to help you. If you’re enjoying your experience so far, we’d love it if you could share a 5-star review highlighting what you found helpful. Your support means a lot!

September 2, 2024

I do like the different type of styles you have

Beautiful Evie
United States
Over 1 year using the app
ShopSocial, Inc. replied September 4, 2024

Hi Beautiful Evie,

wesome! We’re thrilled you’re enjoying the variety! 🎉 It’s great to hear that the different styles are hitting the mark. If there’s anything specific you’d like to explore or if you have more ideas, just let us know—we’re here to keep the fun going and make sure you get the most out of it!

August 22, 2024

anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help

My Store
United States
6 days using the app
ShopSocial, Inc. replied August 28, 2024

Hi My Store,

Thank you so much for your kind words! I’m thrilled to hear that Anya was able to resolve the issue and get everything back on track. It’s great to know that all 160 items are now available for sale. I’ll be sure to pass on your feedback to her—she’ll be delighted to hear that her assistance made such a positive impact. If you have any more issues or need further help in the future, don’t hesitate to reach out. We’re always here to assist!

November 8, 2024

Anya with customer support was amazing! She helped me with onboarding setbacks very quickly and efficiently. I know I made the right choice partnering with Trendsi for my boutique

Mist & Embers
United States
7 days using the app
ShopSocial, Inc. replied November 12, 2024

Hi Mist & Embers,

hank you so much for your kind words! 😊 We're thrilled to hear that Anya was able to assist you quickly and efficiently with your onboarding process. She truly is amazing, and we’re so happy to hear that you had such a positive experience!

We’re also excited that you’ve chosen to partner with Trendsi for your boutique. We’re here to support you every step of the way, so if you ever need anything or have more questions, don’t hesitate to reach out!

Thanks again for sharing your feedback. We can’t wait to see your boutique thrive!

September 6, 2024

I was stuck with trying to figure out why items were showing sold out
Joel got right to it and directed me to the right section. Went step by step

Elemental Wear
United States
6 days using the app
ShopSocial, Inc. replied September 11, 2024

Hi Elemental Wear,

Thank you for sharing your experience! I’m glad to hear that Joel was able to help you resolve the issue with the sold-out items and guide you through the process step by step. It’s great to know that his support made a difference.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and ensure everything runs smoothly for you. Thanks again for your feedback!

August 28, 2024

Harold Rocks! Super cool support. Very responsive and knowledgeable. Extremely helpful and informative.

SavageBiz
United States
7 months using the app
ShopSocial, Inc. replied September 1, 2024

Hi SavageBiz,

Thank you so much for the awesome feedback! 🌟 We’re thrilled to hear that Harold made such a great impression with his support. It’s fantastic to know that his responsiveness, knowledge, and helpfulness stood out to you.

We’ll be sure to pass along your kind words—Harold will be excited to hear how much his efforts are appreciated!

If you need anything else, feel free to reach out. Thanks again for sharing your experience!

September 14, 2024

very easy! Love the products!

Southern Lush Co
United States
Almost 2 years using the app
ShopSocial, Inc. replied September 18, 2024

Hi Southern Lush Co,

Thank you for your feedback! We’re so glad to hear that you found everything easy and that you love the products! Your satisfaction means a lot to us.

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

September 8, 2024

Support by Anya was amazing!! She took the time to trouble shoot and walk me thru all the steps-literally like an hour and she was kind, knowledgable and quick! Thank you Anya! The app is easy top use. Very happy

Anybodi
United States
7 days using the app
ShopSocial, Inc. replied September 11, 2024

Hi Anybodi,

Thank you so much for your wonderful feedback! I’m thrilled to hear that Anya provided amazing support and walked you through every step with kindness and expertise. It’s great to know that the app is easy to use and that you’re very happy with the service.

I’ll make sure to pass along your thanks to Anya. If you need any further assistance or have any more questions, feel free to reach out. We’re here to help and ensure you have the best experience possible. Thanks again for your support!