Reviews (3,501)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

Edited July 18, 2024

I am starting DS first time and Its very Easy to add product to your store. They support is also very good. I have talked with Lorie and got all my doubts cleared.

Seasonal Vibes
United States
14 days using the app
ShopSocial, Inc. replied July 12, 2024

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

September 13, 2024

I just started using Trensi for Dropshipping and reached out with some questions to their chat support. Harold was very quick and helpful answering all my questions.

LeggingGirl
United States
3 days using the app
ShopSocial, Inc. replied September 18, 2024

Hi LeggingGirl,

Thank you for sharing your experience! We’re glad to hear that Harold was quick and helpful in answering your questions about using Trendsi for dropshipping. Providing excellent support is our priority, and it’s great to know you received the assistance you needed.

If you have any more questions or need further help as you get started, don’t hesitate to reach out. We’re here to support you!

July 24, 2024

Thank you very much ' RAYMART' , he solved my problem within couple minutes. he has good knowledge. I was frustrated with this problem, but he solved. once again thank you 'TRENDSI TEAM' and 'RAYMART'.

Megaroyal
United States
7 days using the app
ShopSocial, Inc. replied July 28, 2024

Hi Megaroyal,

Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Raymart was able to solve your problem so quickly and effectively. His knowledge and dedication truly shine through. We're sorry for any frustration you experienced, but we're glad Raymart could turn things around for you. Thank you once again from the entire Trendsi team and Raymart! We're here for you whenever you need us. 🙌✨

June 27, 2024

I like the app as they have several different options to choose from, the process to migrate the data to the website its simple and fast.

Noble and Rebel
United States
About 1 month using the app
ShopSocial, Inc. replied June 28, 2024

Hi Noble and Rebel,

Thanks for the awesome review! We're thrilled to hear you enjoyed the variety of options and the speedy, simple data migration. 😊

August 8, 2024

I've had a great experience working with Trendsi.

Shop Farrah Feather
United States
3 months using the app
ShopSocial, Inc. replied August 11, 2024

Hi Shop Farrah Feather,

We're so glad to hear that you've had a great experience working with Trendsi! 🎉 Your success is our top priority, and we're here to support you every step of the way. Thank you for being part of the Trendsi community!

August 4, 2024

Very happy it works very well and adds products fast

Avidyan
United States
27 days using the app
ShopSocial, Inc. replied August 6, 2024

Hi Avidyan,

Thank you for sharing your experience! 🌟 We're thrilled to hear that everything is working well for you and that products are being added quickly. Your satisfaction means the world to us. If you need any further assistance, don't hesitate to reach out!

August 3, 2024

So far things have been amazing. I did have a question and Joel was awesome at answering it right away.

Sissy Lu's Boutique
United States
7 days using the app
ShopSocial, Inc. replied August 6, 2024

Hi Sissy Lu's Boutique,

Thank you so much for your feedback! 🌟 We're thrilled to hear that your experience has been amazing so far. We're also glad that Joel was able to answer your question promptly. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need further assistance, feel free to reach out anytime!

September 15, 2024

I had a question about why my products were showing up as Out Of Stock - the support person was fantastic! Got it fixed in no time. It was my settings, not Trendsi 10/10!

Flaykr
Australia
About 20 hours using the app
ShopSocial, Inc. replied September 18, 2024

Hi Flaykr,

Thank you for your feedback! We’re thrilled to hear that our support team was able to help you resolve the issue quickly. It’s great that you got everything sorted out!

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help, and we appreciate your support!

August 11, 2024

customer service is awesome by trendsi

and better if is Harold!!!

MAMI·DIVA
United States
About 2 months using the app
ShopSocial, Inc. replied August 13, 2024

Hi MAMI·DIVA,

Thanks for the shoutout! We're thrilled to hear you love our customer service, and we agree—Harold is truly awesome! 😊

September 4, 2024

Anya was amazing in helping me with my concern. She listened to my concerns and handled everything with professionalism and care. Her quick responses and clear communication made the process so much easier. I felt well taken care of and truly appreciated her friendly and helpful attitude. Thanks to Anya, my issue was resolved smoothly, and I couldn’t be happier with the service!

The Marvel Store
United States
1 day using the app
ShopSocial, Inc. replied September 11, 2024

Hi The Marvel Store,

Thank you so much for your fantastic feedback! I’m thrilled to hear that Anya provided you with such excellent service. We’re proud to have her on our team, and it’s great to know that her professionalism, quick responses, and friendly attitude made a difference in resolving your issue.

I’ll be sure to pass along your kind words to Anya. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thanks again for your support and for sharing your positive experience!