Reviews (3,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
Refine
-
By rating
Support by Anya was amazing!! She took the time to trouble shoot and walk me thru all the steps-literally like an hour and she was kind, knowledgable and quick! Thank you Anya! The app is easy top use. Very happy
Hi Anybodi,
Thank you so much for your wonderful feedback! I’m thrilled to hear that Anya provided amazing support and walked you through every step with kindness and expertise. It’s great to know that the app is easy to use and that you’re very happy with the service.
I’ll make sure to pass along your thanks to Anya. If you need any further assistance or have any more questions, feel free to reach out. We’re here to help and ensure you have the best experience possible. Thanks again for your support!
Today, I had some concerns about a few orders and had a few questions. Lori was incredibly helpful—she responded quickly, addressed all my concerns, and was very supportive throughout.
Hi Rust & Roses Boutique,
Thank you for sharing your experience! I’m glad to hear that Lori was incredibly helpful and supportive in addressing your concerns and questions. It’s great to know that her quick responses and thorough assistance made a positive impact.
If you have any more questions or need further support, please don’t hesitate to reach out. We’re here to help and appreciate your feedback. Thanks again for your kind words!
I recently had the pleasure of interacting with Raymart and Harold in the customer service department at Trendsi, and I couldn't be more impressed. Both of them demonstrated professionalism and a genuine willingness to assist, making my experience seamless. They were attentive to my concerns and provided clear, helpful solutions. It’s refreshing to encounter such a dedicated team focused on customer satisfaction. Thank you, Raymart and Harold, for your exceptional service!
Hi LAILANY,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Raymart and Harold. Our team is dedicated to providing excellent service, and it’s wonderful to know that they were able to assist you so effectively.
If you have any more questions or need further support, don’t hesitate to reach out. We’re here for you!
Their customer service is on point! Especially Anya, she walked through everything with us on how to make the entire process seamless. Thank you for all your hard work.
Hi Love & Light Kreations,
Thank you so much for the fantastic feedback! We're thrilled to hear that Anya was able to guide you through the process and make everything seamless for you. We take pride in providing excellent customer service, and it’s wonderful to know that Anya’s support made a positive impact.
We truly appreciate your kind words, and I’ll be sure to pass them along to Anya — she’ll be so happy to hear it! If you ever need anything else or have further questions, please don’t hesitate to reach out.
Thanks again for your support!
In my first few orders I accidentally messed up and cancelled one when all I needed to do was change a size. Harold walked me through what to do without making me feel incompetent and got the issue resolved. This company goes above and beyond, thank you Harold!
Hi Peaks and Pine Boutique,
Thank you so much for sharing your experience with us! We’re thrilled to hear that Harold was able to assist you and make the process smoother. It’s our goal to ensure our customers feel supported and confident every step of the way, and we’re so glad Harold could help you resolve the issue without any hassle.
Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to Harold – he’ll be so happy to hear that his support made a difference.
If you need anything else or have any more questions, don’t hesitate to reach out. We’re here for you!
Thank you again, and we’re excited to continue supporting you on your boutique journey!
So far have had a great experience
Hi Shelly Lynns Boutique,
That’s fantastic to hear! 🎉 We’re so glad you’ve had a great experience so far. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark for you.
If you have any questions or need further assistance, don’t hesitate to reach out. Here’s to many more great experiences ahead!
Thanks to Charles from Trendsi for answering all of my questions and pointing me in the right direction. I'm a new business owner and learning how to navigate around, he was very helpful and patient in answering all of my questions.
Hi Keeping It Cute Fashions,
Thanks so much for your review! We're thrilled to hear Charles was able to help you out. Welcome to the Trendsi family, and we're excited to be part of your business journey! 🚀
As always saving the 5th star for the near future after I have fully worked with trendsi but as of now I had some challenges and through the lovely customer service of Lorie a huge shout out for her, your assistance is greatly appreciated and I see a bright future working with you!
Hi Ravish,
Thank you so much for your kind words and for recognizing Lorie’s efforts! We truly appreciate your patience and understanding as you navigate any challenges.
We’re committed to supporting you and ensuring your experience with Trendsi improves. I’m excited to hear that you see a bright future with us, and we’re here to help you every step of the way. If there’s anything specific you’d like assistance with, please don’t hesitate to reach out!
Just now onboarding the app and excited to get started, Charles was great help in chat! Thank you!
Hi With Purpose Boutique,
Thank you for your message! We’re excited to have you onboard and thrilled to hear that Charles was able to assist you during your chat.
If you have any questions as you get started or need further assistance, please feel free to reach out. We’re here to help you every step of the way!
Harold was AWESOME, very knowledgeable, fast response and very patient. He walked me thought step by step and resolved my issue'. Its great to have Trendsi on our team
Hello,
Thank you so much for the amazing 5-star review! 🌟 We’re thrilled to hear that Harold provided you with knowledgeable, fast, and patient support. We’re proud to have him on our team and are delighted that he could resolve your issue. If you need any more assistance or have further questions, we’re always here for you. Thanks again for your positive feedback!