Reviews (3,501)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

September 4, 2024

Anya was amazing in helping me with my concern. She listened to my concerns and handled everything with professionalism and care. Her quick responses and clear communication made the process so much easier. I felt well taken care of and truly appreciated her friendly and helpful attitude. Thanks to Anya, my issue was resolved smoothly, and I couldn’t be happier with the service!

The Marvel Store
United States
1 day using the app
ShopSocial, Inc. replied September 11, 2024

Hi The Marvel Store,

Thank you so much for your fantastic feedback! I’m thrilled to hear that Anya provided you with such excellent service. We’re proud to have her on our team, and it’s great to know that her professionalism, quick responses, and friendly attitude made a difference in resolving your issue.

I’ll be sure to pass along your kind words to Anya. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thanks again for your support and for sharing your positive experience!

July 13, 2024

Harold is great in helping me with everything that I need help with.
So a big fat 5 star s given :)

Fantastico Fashion
Netherlands
16 days using the app
ShopSocial, Inc. replied July 15, 2024

Hello Fantastico Fashion,

Thanks so much! We're thrilled to hear you're happy with the help you recieved. Five stars made our day! 🌟💖

September 30, 2024

Lorie was a tremendous help in helping me set up my Shopify account for Dropshipping.

I can’t wait to be a partner of Trendsi!

RAE-NYC
United States
8 days using the app
ShopSocial, Inc. replied October 6, 2024

Hi RAE-NYC,

Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you with setting up your Shopify account for dropshipping. We’re thrilled to have you as a partner with Trendsi, and we can’t wait to support you on this journey!

If you have any questions or need further assistance as you get started, don’t hesitate to reach out. Welcome aboard!

June 7, 2024

Overall the products are great and the customer service is very fast. I like the variety of options and the return policy as well. My suggestion is to make the product descriptions more thorough with sizing as the size charts provided are often generic.

Drama Queen Destash LLC
United States
12 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello Drama Queen Destash LLC,

Thank you for your feedback! We're thrilled you love our products and fast customer service. We'll definitely work on improving our product descriptions and sizing info. Your suggestion is much appreciated! ❤️

September 3, 2024

Joel from Trendsi provided great customer service and answered all my questions. He was very knowledgeable.

VDC Fashion
United States
11 days using the app
ShopSocial, Inc. replied September 5, 2024

Hi VDC Fashion,

Thank you so much for your feedback! 😊 We're thrilled to hear that Joel provided excellent customer service and was able to answer all your questions. We’re lucky to have such a knowledgeable team member. If you need any more help or have additional questions, feel free to reach out. We’re here to assist you!

August 5, 2024

It's great App to grow your business

Sybaritic Bags & Clothing
United States
About 1 year using the app
ShopSocial, Inc. replied August 7, 2024

Hi Sybaritic Bags & Clothing,

Thank you so much! We're thrilled to hear that you find our app helpful for growing your business. If you ever need any assistance or have any questions, feel free to reach out. We're here to support you every step of the way!

July 1, 2024

Joel was an amazing customer service rep! Really tried his best to help me in the beginnings of my shop opening.

Next Chapter
United States
About 2 months using the app
ShopSocial, Inc. replied July 2, 2024

Hello Next Chapter,

Thank you so much for your kind words! Joel is thrilled to have been able to assist you in launching your shop. We're here to support you every step of the way! ❤️

June 7, 2024

I love Trendsi! Among the good things are the selection, quality, customer service and ease of ordering. My only complaint would be that they don't cover return shipping under any circumstance, so I have to eat the return shipping costs once my customer submits a receipt to me. Otherwise, they're a great vendor, and the only one who keeps me updated daily on any product changes, which is outstanding. Thanks, Trendsi!

Pack Less. Travel More.
United States
4 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello Pack Less. Travel More.,

Thanks for the awesome feedback! We're thrilled you love Trendsi! We're constantly working to improve and appreciate your support. We'll definitely take your return shipping feedback into consideration. Keep rocking with us! ❤️

September 23, 2024

Amazing customer service, great products, and excellent supplier for new drop-shippers like myself.

Merch777
United States
3 days using the app
ShopSocial, Inc. replied September 25, 2024

Hi Merch777,

Thank you for your fantastic feedback! We’re so glad to hear you’re having a great experience with our customer service and products. We’re here to support you as you grow your drop-shipping business, so if you need anything, just let us know!

June 7, 2024

Harold and Raymar are FANTASTIC! Both solved very different issues that I had difficulty with but they just breezed through it making me feel alot less dumb then I started out feeling. What a great company to have awesome knowledgeable employees like these 2!

Thanks Trendsi!!

Natures Charm Boutique

Natures Charm Boutique
United States
4 months using the app
ShopSocial, Inc. replied June 12, 2024

Hi Natures Charm Boutique,

Thanks so much for the glowing review! We're thrilled to hear that Harold and Raymar made your experience a breeze and helped you feel confident along the way. We're lucky to have them on our team, and we'll be sure to pass along your kind words. Here's to many more successful solutions together! Cheers, Team Trendsi 🌟